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"Catchpoint is probably the closest thing to NyQuil that our operations team can get their hands on."
-- Carl Levine, NS1 Senior Technical Evangelist
"We were able to pinpoint and resolve Google Public DNS latency. Instead of a long process, we were able to get at it almost instantly."
-- Matthew White, Google SRE Manager
"Catchpoint’s analytics uncovered many new opportunities for system and business improvement.”
-- Tom Gerhard, Priceline.com Technical Fellow
"With Catchpoint we can proactively monitor everything web---FTP and HTTP requests, APIs, or multi-step transactions."
-- Verizon DMS
"Catchpoint saves our team time on troubleshooting false positives"
-- Vamshi Dudi, NCLH Web Operations Administrator

What to expect:

Log into Your home dashboard

Get a global view of how end users are experiencing your sites and applications

RAPIDLY PINPOINT PERFORMANCE ISSUES

Visualize your delivery chain: API, CDN, DNS, Cloud, SaaS, third-party Services, Networks, and more with Synthetic and RUM Smartboards

IDENTIFY ROOT CAUSES

Analyze with detailed waterfalls and see how easy it is to use intelligent alerts, triggers, and insights to resolve issues

Identify issues impacting your service’s SLAs

You can’t stop things from breaking, but you can quickly identify and resolve an issue before you breach your SLA. You need to receive alerts when SLAs pass specific thresholds; whether your SLA includes broad or fine-tuned metrics. When you track the performance of network and application components, you can identify whether the issue is with DNS, APIs, or an ISP. By categorizing and tracking first and third-party components, you can quickly identify where problems occur.

Don't let false positives impact SLAs

Have confidence in the quality and cleanliness of your data so false positives do not impact your SLAs.

Adjust service levels with actionable insights

Plan, measure, analyze, and model to adjust your service levels with actionable insights. Don't breach your SLAs—receive real-time alerts when a service level indicator exceeds a threshold.

Track SLA compliance from the end user

Track SLA compliance from the end user’s perspective, whether they are inside or outside the firewall, using a broad set of backbone ISPs and Enterprise nodes.

Collaborate with partners and share information

Transparency is essential for SLAs, don’t implicitly trust that everything is fine. Bring the facts regarding speed, availability, and reliability to customers, vendors, and partners.

Deploy SLA widgets

Add SLA widgets to your dynamic dashboards.

Share dashboards externally

Securely share any chart with external recipients.

Easily highlight SLA performance

Deliver color-coded reports on SLA performance in real-time.

Protect SaaS revenue through SLA monitoring

Diligent SLA monitoring is dependent on a powerful synthetic monitoring solution that can replicate the end user experience while measuring from both backbone and last mile locations. Backbone tests, which eliminate noise that is out of the vendor’s control (e.g., local ISP or user hardware issues), are the most valuable for SLA monitoring and validation. Last mile and real user metrics provide additional context on the actual end-user experience.

Keep the digital supply chain healthy

Meet SLAs by testing the performance and availability of an application from across the digital supply chain.

Validate SLA compliance

Utilize synthetic and real user monitoring to validate SLA compliance in a neutral way.

Test where end users are prevelant

Test infrastructure from many locations, ISPs, and cloud networks to deliver a quality end user experience.

Hear from our customers

The Catchpoint Platform Difference

Monitor everything

Any Site or Application

External, SaaS, or Internal Applications

Observe from everywhere

GLOBAL NETWORK

700+ Backbone, Broadband, Cloud, Enterprise, Last Mile, and Wireless Nodes Covering Every Major Region and Service Provider

Detect comprehensively

Synthetic, Sonar, or RUM

20+ Test Types Covering APIs, CDN, DNS, Cloud, Networks, Third-Party Services, and More

Identify rapidly

Orchestra Analytics

Deep Insight into IT and Business Processes with Multi-Variate, In-Memory Analytics

Deliver seamlessly

Expert SRE’s

Backed by Catchpoint’s Award Winning Customer Care with the option for Catchpoint to act as your Managed Monitoring Provider