Flexible pricing to suit the ever-changing world of IT

Catchpoint increases the productivity of IT by eliminating false positives and shrinking Mean Time to Repair (MTTR), helping you detect and fix issues before they impact your business.

The result is higher customer satisfaction and improved bottom-line.

Our plans

Cloud

Monitor your internet services from an outside-in perspective.

$12k / year

  • 1.2M Chrome test runs
  • 35 worldwide cloud nodes
  • 18M Real User pageviews
  • 13-month data retention
Business

Gain end-to-end visibility of the delivery within your data centers and branch offices.

$14k / year

  • 2 Enterprise Nodes
  • Unlimited test runs
  • 18M Real User pageviews
  • WiFi support
  • 3-year data retention
premium

Customize your package to fit your organization's monitoring strategy.

Contact Us

  • 700+ nodes in over 200 cities
  • Nodes include Backbone
  • Over-the-Air, Cellular, Broadband, Last Mile, and Public Cloud (AWS, Azure, etc.)
  • Enterprise Nodes: Linux RPM
  • Virtual or Physical
  • Unlimited Real User pageviews
  • SSO SAML with auto-provisioning
  • Custom metrics and fields
  • SLA management

There are no fixed tiers, hidden fees, or user licenses. Get immediate ROI with agent-less monitoring and go live in minutes.

Are you a non-profit, education, or government organization?

Special discounts are available to you.

The benefits of Catchpoint are clear

99%

detection rate before customer experience is impacted

- AppNexus

90%

reduction of false alerts

- Verizon Digital
Media Services

6X

faster triage and
response time

- IAC

“Catchpoint’s analytics have helped us uncover many new opportunities for system and business improvement.”

“Catchpoint’s analytics have helped us uncover many new opportunities for system and business improvement.”

Included with all plans

Test DNS, Network, NTP, FTP, SMTP, and more

Test from real browsers

Advanced analytics

Debug error

Third-party analysis

Customizable dashboards

Selenium scripting

Waterfall analysis

Unlimited users

Alert integrations: PagerDuty, OpsGenie, Slack, BigPanda, custom

Service desk integrations: ServiceNow, custom

24/7 live chat, email, or phone support

REAL USER MONITORING

Included with all plans

Measure the performance of all page resources with waterfalls and trend performance of providers, ajax requests, and first- vs. third-party content groupings.

View global and regional outages detected using a fine-tuned algorithm that establishes a baseline of expected traffic across various geographies.

Create “what-if” scenarios based on RUM data to project the impact of changes, or to understand what performance improvements are required to meet revenue goals.

Monitoring service you can trust

Built to scale

We built an entire system from the ground up that can work and scale globally to deliver real-time insights to your teams even when any of your cloud providers are down.

fast & reliable data

Our core datacenter is hosted on Switch SUPERNAP, the world’s highest-rated datacenter running on dedicated hardware, routers, and flash storage. We rely on multiple providers for DNS and acceleration of the portal, ensuring the fastest and most reliable delivery.

free from internet noise

Our Backbone and Broadband Nodes reside in top-tier datacenters with dedicated ISP links providing you with the best visibility into your services, network routing, and providers – all from outside your firewall and closest to your users, without the noise of the Internet.

Switching from another vendor?

Learn more about our SafeSwitch offer.
Learn More

FAQ

What is a test run?

A test run refers to the execution of a single synthetic test from a Catchpoint node. For example, a Chrome browser test to a single URL from one node is one test run. Performance metrics relevant to the test type are returned for each test run.

What if do not know my typical usage?

Don’t worry, our experts can help you estimate your usage needs based on your monitoring strategy.

How do I deploy?

The Catchpoint platform is a Software as a Service (SaaS) solution. You can monitor synthetically from our nodes with 0 deployment by you. Certain modules like RUM and Enterprise node require deployments to collect data. RUM requires a JavaScript tag, while Enterprise node can be a device or software installation to collect data from your desired locations.

What is a pageview?

A pageview represents the performance metrics collected from a single real user experience, for example loading a web page or soft navigating a view in a single page app.

When switching from a competitor, what sort of help do you provide to migrate?

Catchpoint offers a Safe Switch program designed to simplify your migration from other solutions. Our award-winning services team is available to help evaluate your monitoring strategy and migrate your tests at no charge in 90 days with zero disruptions. We’ve got your back with 24/7 support for onboarding and training.

Still have questions?

Talk to Sales