Internet Resilience Program

Augment your observability team when you need it most.

Make sure you’re ready for times of peak traffic

Let’s face it, traditional single-day holiday shopping events are being replaced with season-long offers. eCommerce providers need to be ready when high traffic events hit. Meanwhile, enterprises also need to prepare ahead of time for peak periods, such as hot product launches.

Catchpoint’s Professional Services team extends great value through 24x7 proactive monitoring of our 2000+ websites. They played a key role in achieving zero downtime across all our websites during 2021 Black Friday.

Martin Norato Auer
Vice President of CX Observability and Automation Foundations

Program Overview

Gain complete visibility across your service delivery chain:


Test creation & playbook set-up

Review current test setup and implement best practices


24/7 incident management

A dedicated expert team to provide on-call support


Follow-up reports and recommendations

Understand how your site performed during peak traffic

Flexible enrollments

Customers as well as users new to Catchpoint can sign up for two-weeks of observability service and 24x7 on-call support at any time. For first-time participants, the program is offered free of charge.

To ensure proper on-boarding and test setup, service requests must be submitted at least one month in advance.

Sign up