However, customers who were migrated from Gomez and Keynote Synthetics are forced to live with the trade-off of a downgraded synthetic monitoring product - with reduced functionality - for an upgraded APM integration.
They've chosen APM over Synthetics. Code-level over user-level visibility.
This downgraded synthetic monitoring product fails to deliver the critical features of a synthetic observability platform, leaving you vulnerable to visibility gaps into your end user’s experience.
We spoke to customers who migrated to Catchpoint (or who simply augmented Dynatrace APM with Catchpoint Synthetics to create a best of breed observability platform) and listed their reasons for switching below.
Once Dynatrace started making changes, we no longer got the granular data we needed so... we had to make a change."