Still using Dynatrace Synthetics?

Since Gomez and Keynote shut down, users have been moving to Catchpoint in droves (and perhaps you should, too)

Free migration program

Dynatrace have done an outstanding job creating a market leading APM platform.

However, customers who were migrated from Gomez and Keynote Synthetics are forced to live with the trade-off of a downgraded synthetic monitoring product - with reduced functionality - for an upgraded APM integration.

They've chosen APM over Synthetics. Code-level over user-level visibility.

This downgraded synthetic monitoring product fails to deliver the critical features of a synthetic observability platform, leaving you vulnerable to visibility gaps into your end user’s experience.

We spoke to customers who migrated to Catchpoint (or who simply augmented Dynatrace APM with Catchpoint Synthetics to create a best of breed observability platform) and listed their reasons for switching below.

Once Dynatrace started making changes, we no longer got the granular data we needed so... we had to make a change."

Kyle Wiltshire
,
,
CEO
,
Takehan Technologies

6 Reasons to Switch from Dynatrace Synthetics to Catchpoint

1. PINPOINT ISSUES WITH THE INDUSTRY’S RICHEST GLOBAL NODE COVERAGE

Know how you’re performing for your distributed users, not just within the cloud


Your users are everywhere. Your observability locations need to be as widely distributed as your users. Increase visibility and extend monitoring reach to adopt a future-proof observability strategy. Migrate to Catchpoint to benefit from the industry’s largest independent global observability network to provide the richest, most holistic view of your end-users’ digital experience.


Further, user traffic does not originate from the cloud; Dynatrace Synthetics monitoring data does. This causes a chasm between the data feeding into APM (which can also be achieved using Catchpoint’s Synthetics) versus what your customers are actually experiencing.


Benefit from the ability to collect from these locations:

2. SHRINK MTTR WITH UNRIVALED MONITOR SETS AND TEST TYPES

Catchpoint shows why your users are experiencing issues – instantly


As we see time and time again, major public outages are caused by the IT Stack (e.g. cloud or CDN) or network problems beyond the control of IT teams. By depending on Dynatrace's browser-only monitor that is solely focused on integrating to their APM, monitoring strategists are blind to detecting and fixing these mission-critical problems.

Shrink incident detection and resolution validation time with Catchpoint's expansive Test and Monitor capabilities across the internet stack. Monitoring Web Browser, Transaction Browser, HTML Code, DNS and API are just a few examples of key gaps to fill when accounting for the distribution and complexity of today’s digital service delivery chain.

3. SLICE AND DICE ON THE FLY WITH MULTI-DIMENSIONAL ANALYTICS

Analytics built for dynamic user sessions & delivery architectures


If your users reached the same datacenter/PoP, from the same city, from the same ISP, and from the same network type, then you would not need multi-dimensional analytics. However, we all know this is not the case. Not only does this loss of dimensionality in your observability strategy prevent you from pinpointing problems, it also stops you from determining where to focus your precious optimization efforts.

Shorten triage and playbook execution times by having the ability to determine whether incidents are micro versus sustained; and by determining whether incidents are localized or system wide. Focus optimization efforts by determining, for example, whether a full CDN migration is necessary or if a regional multi-CDN strategy would be preferable. Catchpoint’s full-stack observer types provide the highest level of data granularity and fidelity, allowing you to slice and dice your data in the way that makes most sense for you.

4. FILTER OUT THE NOISE AND FOCUS ON WHAT MATTERS

Easily see real-time trending of your third-party services and avoid false positives


According to HTTP Archive, 93% of pages include at least one third-party domain (an average page requests content from at least nine unique third-party domains!), all of which never reach your APM dataset. Clicking through Dynatrace Synthetic waterfalls one-at-a-time to see if a given third-party is consistently a poor performer is a waste of valuable time and resources.

Save real-dollar time with our Zones and Hosts feature, allowing you to trend first-party, third-party, host, domain, request, or custom content directly within Catchpoint. For an added benefit, precisely configure alerts based off only these criteria if, for example, you do not want to be alerted to a misfiring third-party tag in the early morning hours.

Moreover, by working with Catchpoint, you can trust in data integrity due to our purpose-built platform hosted on independent infrastructure that eliminates false positives and improves the signal-to-noise ratio. Saving you time, anxiety, and money.

This example shows that with the ability to view multiple content providers side by side, we can see that out of all the providers, the response times from visualstudio.com are slower, and degraded from around 12pm.

5. CHOOSE AN ALLY AND BENEFIT FROM 24/7 EXPERT SUPPORT

Rely on unmatched support when you need it most


At Catchpoint, we share the ownership of your successful experience. We provide unmatched ticketed and personal support – including everything from observer set-up tutorials to over-the-phone data analysis, 24/7. Our team, including our passionate Customer Success Managers and knowledgeable Value Engineers, offer continued deep expertise in all things Catchpoint and are standing by to work through any objective to the level of detail you need. From what we understand from our customers, the level of support we provide is unparalleled. We daily strive to keep it that way.

6. CONNECT TO EVERYTHING YOUR ENTERPRISE REQUIRES

Easily integrate data with tools you already use and love


Catchpoint’s integrations are extensive. Send alerts directly to your preferred notification tools, from PagerDuty to ServiceNow. Not to mention the collaboration tools your teams rely on. With Catchpoint’s Alert Webhook, push alerts directly over to Slack, Teams, Atlassian Stride or whichever tools your teams rely on for quick, effective communication. We also allow you to deep link internal application metrics with Catchpoint to easily achieve end-to-end visibility.

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