Device and network performance monitoring tools alone do not cut it in the new reality of a widely distributed workforce. Catchpoint's Workforce Experience solution is different: we don't look at the device, network, or application in isolation - we provide a unified view, offering deep visibility into every layer.
This lets you plan and deliver your workplace strategies to ensure your employees can work wherever they're located. Sort through the noise to pinpoint issues with uncanny accuracy and close incidents at lightning speed.
Look past the bits and bytes of the endpoint to gain unique insight into employee experience, across the maze of the Internet, all the way to third-party services.
Put continuous active monitoring from the world's largest observability network at the heart of your Service Desk strategy to preemptively detect outages.
Gain matchless visibility into the areas beyond IT's control to diagnose the root cause of issues in minutes - across application, network, and device layers.
Monitor employees' experience of everyday tools, such as Microsoft 365, Zoom, and SharePoint, to resolve communication issues proactively.
Observe network routing and remote application performance to make sure your employees can rely on mission-critical applications - from SAP to Salesforce.
Pinpoint local ISP issues, which, if left unresolved, can not only degrade productivity and interrupt collaboration, but undermine employee morale.
Break the silos between network, end user computing, application, and incident management teams with Catchpoint's game-changing domain isolation engine.
Finally, have a conversation with your business partners around neutral, objective data you can both rely on.
Actively observe digital experience connected to use of distributed security models like SASE and VPN.