Ensure DNS reliability
Your user’s first interaction with your brand is via your DNS infrastructure. Ensure DNS reliability by resolving DNS issues quickly, monitoring providers, securing your DNS infrastructure, and preparing for IPV6.
Why Catchpoint
Resolve DNS issues faster
DNS is at the core of the internet. If your DNS resolution process fails, users are left stranded on the information superhighway. You need DNS diagnostics and troubleshooting tools to deliver a quality end-user experience. But, DNS resolution failure isn’t enough information. You need to be able to trace queries through complex DNS hierarchy, pinpoint BGP issues, and identify problems with carriers and providers.
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Access hundreds of vantage points across backbone, broadband, cloud, last mile, and wireless providers for a true picture of DNS speed, reliability, reachability, and availability.
Debug and isolate issues with ad hoc or continuous tests that query each server in the DNS route to identify the source of failure.
Discover misconfigured nameservers in your resolution chain. Check DNS cache and performance from popular DNS resolvers like Google, OpenDNS, and many more.
Monitor the performance of DNS providers
Over the last decade, companies have migrated from on-premise DNS infrastructure to managed DNS solutions that provide nameservers at the edge. Redundancy, speed, and add-on features come with higher risks and blindspots. This results in companies using multi-DNS provider strategies. Each of these providers must be monitored across different locations to uphold SLAs, as well as to keep user experience consistent in all locations.
Choose the best solution before migrating by comparing DNS provider performance.
Determine optimal global load balancing by gathering performance insights across multiple geographies and ISPs.
Guarantee consistent settings by running tests against public DNS resolvers.
Ensure reliable and secure DNS infrastructure
DNS is a primary vector for attacks that can disrupt your business on a global, regional, or local level. DDoS attacks and DNS poisoning are often generalized to specific geographies, like China. And even if your DNS is secure, configuration errors can still occur leading to outages.
Confirm global load balancing is working properly with data collected across geographies and ISPs.
Identify response time anomalies that indicate a potential attack by monitoring DNS servers directly.
Detect DNS cache poisoning with validation that nameservers are sending the correct records.
Be ready for IPV6
IPv6 deployments are rapidly growing fueled by the explosion of mobile and IoT devices. Users in some regions continue to experience reliability and latency issues when connecting to IPv6-enabled sites. Conduct the necessary testing of your IPv6 infrastructure with Catchpoint’s DNS monitoring.
Simulate the DNS resolver recursion and test DNS resolution for IPv4 and IPv6 with our DNS Experience Monitor.
Spot poor DNS resolution in IPv6 by running continuous tests from global locations and key IPv6 backbone providers.
Run DNS when and where you need them by utilizing our APIs.
"We used Catchpoint's real-time measurements to pinpoint and resolve Google Public DNS latency. Instead of a long process, we were able to turn around the problem in just minutes.”
Matthew White, Site Reliability Engineering Manager
Why monitor DNS?
Your user’s first interaction with your brand is via your DNS infrastructure. The digital journey starts with a proper and reliable DNS resolution. DNS is a prime target for DDoS attacks and DNS poisoning. Add DNS misconfigurations to the mix, and maintaining availability and reliability of DNS can be a struggle. DNS monitoring must be a crucial pillar of your monitoring strategy.
Monitoring DNS performance from a diverse set of geographies and ISPs gives you a look at DNS reliability through the lens of the end user. Real-time visibility into performance and reliability of name servers, DNS resolvers, and external DNS providers will help you identify potential attacks or performance issues quickly and stay in control of your user’s experience.
Featured Resources
Learn more about Digital Experience Monitoring and how it can benefit your business.