Customers

See why businesses across the globe trust Catchpoint

Delivering world class experiences

"There’s no doubt that Catchpoint offers a powerful tool. In fact, the platform that they’ve built, is, I think, unrivalled in terms of observability for network performance."

Zachary Smith
General Manager, Equinix Bare Metal

“We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”

Martin Norato Auer
Vice President of Observability, SAP Customer Experience

“Their support has been fantastic - really taking the time to show us new features as they come out - and they are coming out with new features very frequently."

Charles Conley
IT Ops Manager, Cox Automotive

“Without Catchpoint, I would need to add at least another three to four resources to manage all the work that Catchpoint does today.”

Paul Sheth
Director of IT Infrastructure, Thryv

“The Catchpoint team has been critical in providing us support in introducing, establishing, and getting to the point we are.”

Jason Kehr
Engineering Manager, Smartsheet

"Our mean time to resolution has dropped considerably since we've deployed all of Catchpoint's products. Particularly, we've found that our mean time to resolution dropped after we deployed RUM. RUM has given us the ability to find root cause almost immediately."

Matthew Landolf
Director of Operations, Dotdash (an IAC company)

"If you’re looking for a tool that can provide you with a high level of granularity, a 24/7 support team (24/7 support is almost unheard of in the business), an account team that’s here to help you work through any objective, there’s really no other tool on the market right now that can provide that level of support and that level of detail.”

Dominic Trelford
Supervisor of Network Security Ops, Jenny Craig