Just implementing Internet Performance Monitoring (IPM) is only a first step. A complete and thoughtful Internet Performance Monitoring (IPM) Plan is essential to ensure user experience over time. This plan should include:

• Establishing baselines to measure against
• Analyzing trends for optimization and future planning
• Long-term (multi-year) comparison capabilities with granular data
• Before and after comparisons for each new service/application rollout
• Response procedures for when something does go wrong

Watch Howard Beader and Akshita Agarwal as they teach the steps required to create a successful IPM plan.