SaaS Application Monitoring

Manage SaaS performance for your hybrid workforce

Business-critical applications are worthless if your workforce can’t reach them.

Today’s cloud-based SaaS applications are inside a black box as far as IT teams are concerned. So how can you protect your investment and ensure a high quality of service for an IT environment you don't control?

With Catchpoint, gain the end-to-end view you need to understand your SaaS applications' health, performance, and business impact, all in one place and at lightning speed.

Ensure 24x7x365 reachability

Deliver a service that is available and reachable

Take advantage of the largest global observability platform in the world with visibility from all sites, data centers, and remote employee locations to ensure delivery of your SaaS applications across every critical service provider.

Find and fix problems fast

Make informed decisions about SaaS deployments using multi-dimensional insights into application performance and outages, encompassing geography, network and pre-prod vs. production environments.

Find and fix problems fast

Diagnose issues across user connectivity, public and private networks, and application layers to reduce your Mean Time to Resolution (MTTR).

Many parts of Autodesk’s business – from customer support to operations – rely upon SaaS applications like Salesforce.com for important functions. Catchpoint’s SaaS monitoring and alerting help the IT team keep our lines of business up and running.

Maira Zarate
,
,
Application Monitoring Engineer
,
Autodesk

Proactively support your workforce

Fewer tickets

Prevent repeat and duplicate tickets with proactive alerting while empowering remote workers to self-remediate issues.

Faster MTTR

Diagnose and resolve SaaS issues faster with easily-shared AI-powered smartboards and visualizations that provide actionable insights.

Workforce productivity at scale

Deliver fast response times by identifying slow running components and optimizing application performance.

SaaS environments that meet your business needs

Measure rollout success

Compare performance pre- and post-application deployment to validate success, control impact on your workforce and provide ongoing support.

Manage vendor relationships

Proactively baseline performance from endpoint to application to so you can manage vendor relationships from vendor selection to SLA management

Make smart forecasts

Use unaggregated historical data to demonstrate success, and accurately forecast future performance trends and business outcomes.

Resources

Third-party Paper

Forrester Report: Quantifying The Business Value Of SaaS

Solution Brief

SaaS Observability

Webinar

SaaS in the Hybrid Workplace: the Good, the Bad and the Ugly

Customer Story

Fortune 500