Kelsey Waters
Senior Director of Cloud Operations
With more than 220 data centers in over 26 locations worldwide, Equinix strives to maintain 99.9% uptime.
The Internet Performance Monitoring platform for digital businesses
Every business today is a digital business. Catchpoint delivers the visibility, resilience, and performance monitoring of your business needs to thrive online.
Troubleshoot faster across the Internet Stack
Gain operational visibility with Catchpoint Internet Performance Monitoring (IPM). Find out how
Transforming global Internet telemetry into real-time intelligence
The Internet is now your network—and its resilience is mission-critical.
Catchpoint ingests massive telemetry from every layer of your global Internet Stack: synthetic tests, real user monitoring, network traces, open telemetry, uptime, and more. Our AI-powered engine correlates and analyzes this high-fidelity data in real time to detect anomalies, pinpoint root causes, and predict potential failures.
The result: issues resolved up to 6× faster, stronger availability across your services, and resilient user experiences—powered by the industry's most comprehensive observability network.
Coverage: Unmatched. Uncompromising. Unrivaled.
Catchpoint's platform is built upon the industry's largest and most diverse observability network. global agents span cloud, backbone, last mile, wireless, enterprise – and more - vantage points. This unparalleled coverage is our defining advantage, delivering visibility no rival can match.
- Utilize Global Intelligent Agents — Monitor from thousands of backbones, broadband, cloud, and wireless vantage points.
- Capture Real Web Visitors (RUM) — Measure actual user experiences across browsers and mobile apps.
- Run Synthetic Monitoring — Proactively simulate journeys across geographies, ISPs, and networks.
- Trace with OpenTelemetry — Gain deep visibility into backend systems and microservices bottlenecks.
- Detect with BGP & Endpoint — Identify routing anomalies and device-level issues affecting performance.
Intelligence: Collect. Correlate. Clarify.
At the core of Catchpoint lies a powerful data engine with years-long, high-definition data retention and limitless integration possibilities. Feeding into the AI engine, it transforms massive telemetry into precise, actionable insights that accelerate resolution.
- Set Smart Baselines — Detect anomalies with adaptive thresholds that evolve over time.
- Correlate Events Intelligently — Link signals across sources to accelerate troubleshooting.
- Query Multi-Dimensionally — Explore data from every angle for deeper performance insight.
- Deliver AI-Assisted Insights — Speed root cause analysis with guided intelligence.
Action: Detect. Decide. Deliver.
Catchpoint empowers teams to act decisively on intelligence, not assumptions. With AI-driven mapping, continuous detection, and service objectives aligned to user needs, our platform pinpoints root causes instantly, accelerates resolution, and drives measurable business outcomes.
- Pinpoint Root Causes Instantly — Use Internet Stack Map and AI to expose failing services with precision.
- Detect Anomalies in Real Time — Continuously scan the Internet Stack with Internet Sonar for early warning.
- Combine Internet Stack Map with Internet Sonar, Root Cause Analysis, and Catchpoint Advisor for fast, mature reliability practices.
- Align Service Quality with SLOs/XLOs — Track objectives to ensure performance meets expectations.
Measurement: Truth. Transparency. Trust.
Catchpoint empowers organizations to safeguard resilience with the four core pillars of digital experience: availability, performance, reachability, and reliability. By monitoring and optimizing each outcome in real time, teams ensure uptime, speed, and seamless access worldwide.
- Protect Availability — Maintain consistent uptime and uninterrupted service delivery.
- Maximize Performance — Deliver fast, responsive experiences across every touchpoint.
- Guarantee Reachability — Proactively monitor to ensure global access to digital services.
- Sustain Reliability — Ensure service quality with continuous, real-time analytics.
Simplified integration: APIs. KPIs.
Catchpoint connects where IT and business meet. With hundreds out-of-the-box integrations plus REST APIs, webhooks, and OpenTelemetry support, our platform pushes data into your monitoring stacks, data lakes, and business systems—ensuring insights flow to every team that needs them.
- Unify IT Telemetry — Feed Catchpoint data into existing observability and monitoring platforms.
- Fuel Business Decisions — Connect insights directly to KPIs, dashboards, and business tools.
- Automate Workflows — Use REST APIs, OTEL, and webhooks to route intelligence anywhere you want.
- Skip the Copy-Paste Life — Because real engineers don't CSV-export their way to resilience.
Support: Tireless. Trusted.
Catchpoint is more than a platform—we're your partner in Internet resilience, by your side at every step. Our award-winning support team delivers help that is tireless, from essential troubleshooting to expert professional services to fully managed monitoring, available 24/7 worldwide.
- Count on 24/7 Support — Get expert help anytime, without the roadblocks of tiered escalation.
- Engage Professional Services — Optimize test setups and implement proven best practices.
- Adopt Managed Monitoring — Offload operations to our team for resilience as a service.
- Trust an Award-Winning Team — Industry-recognized experts committed to your success.
Catchpoint named a leader
in the first Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM)
Popular resources
Solution Brief
Catchpoint Overview
Online Guide
The Guide To Observability vs Monitoring
Third-party Paper
Forrester Opportunity Snapshot: Increase Revenue with Internet Performance Monitoring
