Understand your end users with Real User Monitoring (RUM)
Ground your synthetic or proactive monitoring with real user insights to gain full visibility into your end user's experience
What is real user monitoring (RUM)?
Real User Monitoring is a crucial part of Internet Performance Monitoring, helping organizations ensure that their websites and applications deliver a satisfactory end user experience. By continuously monitoring how real users interact with a website or app from various devices, front-end developers, product managers, and technical leads can make data-driven decisions to improve performance and enhance user satisfaction.
Learn more about real user monitoring (RUM)
Gain a 360° view with real end user experience metrics
Most solutions lack a 360-degree view of digital experience, leaving IT forced to monitor silos without business context. Catchpoint's real user monitoring (RUM) allows IT and business to join forces and solve complex problems.
Real user data to power business-level observability
Look at real user web performance data like page load and response time in the same viewport as business metrics like #conversions and #pageviews.
Project business outcomes using real IT data
Project the impact of web performance on business revenue. Model web performance changes to see the effect on page views, bounce rate, and conversions.
Measure custom metrics
Use custom indicators to measure the metrics most relevant to your specific business model.
Extend troubleshooting abilities to the browser
Elevate your web performance monitoring to achieve a 360-degree view of your website or application. Make sure it's fast, reachable, reliable, and customized for your end user's real needs.
Track critical website performance metrics
See how real users experience your applications with important web performance metrics such as Core Web Vitals.
Get actionable third-party services data and insights
Understand the impact of third-party services on performance, so you can implement the right changes.
Understand when and why users can't reach your site
Leverage real-time reachability diagnostics for accurate troubleshooting at scale. Correlate real user data with synthetic monitoring data for a full picture of your user’s experience.
Synthetic monitoring enables us to make data-informed decisions, while RUM lets us easily see the performance of different scenarios and edge cases. This includes comparing cities and continents, comparing specific pages, and more.
Act faster with real-time data at your fingertips
RUM can tell you a lot about your customers and enables you to plan infrastructure investments to support your site.
Manage outages and issues with comprehensive data
Cross-check incidents between active and passive telemetry for all your performance outages and issues.
Depend on trustworthy real-time custom alerts
Set up real-time alerts with the peace of mind that comes from knowing they bring real-time data.
Identify and analyze the impact of an outage
Use the Outage Analyzer to identify regional drops in traffic through predictive models based on historical data.
Explore our Internet Performance Monitoring (IPM) products
Ensure the resilience of your Internet Stack with deep visibility into every aspect of the Internet that impacts your business. Learn more about Internet Performance Monitoring.
Synthetic Monitoring
Complement your RUM with proactive synthetic monitoring.
Internet Synthetic Monitoring
Remove blind spots across all components of the Internet Stack.
Real User Monitoring
Complement your proactive monitoring with real user insights.
BGP Monitoring
Detect and resolve BGP problems at a glance and in real-time.
Endpoint Monitoring
Enable a new level of visibility into your workforce’s experience.
WebPageTest
Optimize website performance using the industry’s Gold Standard.
Internet Sonar
View at-a-glance status details of all your internet dependencies.
Tracing
Enabling IT Ops teams to quickly fix application issues.
Your Internet Resilience ally
As a Catchpoint customer, you’ll enjoy:
- A dedicated customer success team to keep you informed on industry-leading best practices, tests, integrations - as well as to guide you through any questions you may have along the way
- Access to 24/7 tierless support from seasoned monitoring and observability experts
- Expert services to help you get maximum value from Internet Performance Monitoring (IPM)
Learn more about our support services
Learn more about Real User Monitoring
Explore these featured resources and more in our resource library.
Blog
How-To: Improving SEO with RUM
Online Guide
Synthetic and Real User Monitoring Explained
eBook
Observe All That Matters
Blog