Vendor Selection and Management

Are you sure you’re using the right vendor for your network?

vendor performance scores

Identify the best-performing vendor for each part of your service delivery chain 

It’s common sense when using a vendor service to trust, but verify. But the hard part is getting the data you need to do that verification. Catchpoint can help you identify the best-performing vendor for each part of your service delivery chain and measure their ongoing performance.

Objectively assess your vendors

sla comparison screenshot illustration

Measure performance at every level

Use objective data to decide which vendor and design is right, whether comparing on-premises, public, hybrid, or multi-cloud environments. Then use that data to continually optimize in an ever-evolving vendor landscape.  

The devil is in the details

Don’t rely on aggregate data. Catchpoint’s unsurpassed raw data granularity (including cloud-specific metrics) lets you understand the specifics of each vendor’s performance. Keep that data as long as you want to ensure accountability over months or years.

Track and manage SLAs

Ensure your vendors are meeting their SLAs and validate compliance with the world’s largest observability network. Get immediate and independent data for proof in any dispute.

White Paper

Protecting Revenue Through SLA Monitoring

Solution Brief

Network Experience

Solution Brief

Customer Experience