Ensure reliable digital experiences through data-driven vendor management.
It’s common sense when using a vendor service to trust, but verify. But the hard part is getting the data you need to do that verification. Catchpoint can help you identify the best-performing vendor for each part of your service delivery chain and measure their ongoing performance.
Use objective data to decide which vendor and design is right, whether comparing on-premises, public, hybrid, or multi-cloud environments. Then use that data to continually optimize in an ever-evolving vendor landscape.
Select vendors based on incident handling, response time, and network reliability under pressure. Evaluate providers on responsiveness, transparency, and resolution speed. Ensure SLAs align with business needs and reduce downtime risk by choosing partners who can support resilient network operations.
IPM can help perform regional performance analysis by providing data on various providers and their performance metrics across different regions.
Ensure your vendors are meeting their SLAs and validate compliance with the world’s largest observability network. Get immediate and independent data for proof in any dispute.
Maira Zarate
Application Monitoring Engineer
We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”