pricing

Flexible pricing for your monitoring needs

Get the most powerful Internet Performance Monitoring (IPM) solution to prevent outages, reduce MTTR, and ensure seamless digital experiences—built for modern, distributed environments

Customer Experience Quick Start Package

Start fast, demonstrate value quickly, and evolve as needed

$25,000/yr
  • Included in the
12-mo base package:
  • Initial setup, onboarding, and support for a single end to end CX journey
  • Visual, global display of outages and incidents
  • Service dependency map for your Internet Stack​
  • Full dashboards, alerts, and reports​
  • AI-powered performance insights​
  • Monitoring for critical Internet Stack components, including DNS, SSL, CDN and API services​
  • CX Performance insights and diagnostics​
  • Customizable for your organization​. Speak to your account executive to learn more.

Enterprise

Monitor your websites, APIs, networks, applications, or systems without limits

Custom pricing
  • Internet Performance Monitoring to fit your organization’s needs:
  • Unlimited users
  • Full platform access
  • Real-time dashboards, alerts, and reports
  • AI-powered performance insights
  • Utilize the world’s largest, independent agent network to observe performance from locations around the globe (no agent installation required)
  • Add on easy-to-use enterprise agents to extend visibility on-prem
  • Access an extensive library of test types & monitors for your entire internet stack

The Catchpoint IPM Platform

The Catchpoint IPM Platform diagram

Trusted by the world's top brands

Designed to fit your needs

Flexible pricing designed for you

Token-based points model gives you the flexibility to monitor what you need at any time and to make changes on the fly. You can use points to enable capabilities in our platform as needed with no overage penalties.

No hidden fees or extra costs

No use-it or-lose-it policy. Your points roll month-to-month within a year. No monthly point commitment that is lost if underutilized. Customers have unlimited users and no additional data storage costs.

Data retention is standard - no hourly charges

With the standard 3-year data retention, extensible to 7 years, it is easier to understand trends in context of similar periods in other years.

Fast time to value

Deployment is quick and simple, with 40+ out of the box monitors to quickly realize value. See a positive ROI in just weeks.

Marketplace Subscriptions

You can also subscribe to Catchpoint IPM with your preferred Cloud Marketplace account to take advantage of your cloud provider credits,discounts, and streamlined billing.

Pricing FAQs

How do you license?

Points give you the flexibility to monitor what you need at any time and to make changes on the fly. You can use points to enable many capabilities in our platform as needed. 

How do you license? Points give you the flexibility to monitor what you need at any time and to make changes on the fly. You can use points to enable many capabilities in our platform as needed.
Do you have penalties for overages?

There is no penalty for going over your contracted point allotment me you will simply be charged the same price as per your contract.  

Do you have penalties for overages? There is no penalty for going over your contracted point allotment me you will simply be charged the same price as per your contract.
Do you have additional storage costs?

Points are used to pay for tests, they include all storage costs. There is no additional cost to store your data. 

Do you have additional storage costs? Points are used to pay for tests, they include all storage costs. There is no additional cost to store your data. 
Do you charge for additional users?

Customers have unlimited users for the portal. There is no additional cost per user or per seat. 

Do you charge for additional users? Customers have unlimited users for the portal. There is no additional cost per user or per seat.
What is your data retention?

With the standard 3-year data retention, extensible to 7, it is easier to understand trends in context of similar periods in other years.

What is your data retention? With the standard 3-year data retention, extensible to 7, it is easier to understand trends in context of similar periods in other years.
Do you offer volume discounts?

As your usage increases and your organization moves to the next tier in pricing, enjoy lower price per points automatically in your next contract.

Do you offer volume discounts? As your usage increases and your organization moves to the next tier in pricing, enjoy lower price per points automatically in your next contract.
Can I easily understand what my costs will be moving forward?

Our new pricing schedule clearly shows pricing tiers and discounts.

Can I easily understand what my costs will be moving forward? Our new pricing schedule clearly shows pricing tiers and discounts.
Do I have to use my monthly spend each and every month?

There is no use-it or-lose-it policy. Your points roll month-to-month within a year. There is not a monthly point commitment that is lost if underutilized.

Do I have to use my monthly spend each and every month? There is no use-it or-lose-it policy. Your points roll month-to-month within a year. There is not a monthly point commitment that is lost if underutilized.
Does Catchpoint charge for each new product?

All Catchpoint’s IPM platform capabilities leverage the same point system, so you can easily try a new test or capability at your convenience and with clear visibility as to the cost.

Does Catchpoint charge for each new product? All Catchpoint’s IPM platform capabilities leverage the same point system, so you can easily try a new test or capability at your convenience and with clear visibility as to the cost.
Do you charge for data storage by the GB-hour(s)?

No. The points you pay for testing (or other services) covers data storage for as long as your contract states (i.e. 13 months, 3 years, 5 years or 7 years). We don't charge for GB hours.

Do you charge for data storage by the GB-hour(s)? No. The points you pay for testing (or other services) covers data storage for as long as your contract states (i.e. 13 months, 3 years, 5 years or 7 years). We don't charge for GB hours.

Free Starter Plan

For individuals to test web perf occasionally

  • 150 Monthly Test Runs
  • Filmstrip and Video
  • Google Lighthouse
  • 60 days test retention
  • Opportunities
  • Custom Scripts up to 3 steps
  • 3 runs per test
  • Carbon Control
MOST POPULAR - Save 20% with Annual Plans

Pro

For teams to optimize web pages & front-end code

Runs/mo:
Plan
Starting at $180/year
  • Everything in Free +
  • Priority tests
  • API access
  • Integrations
  • Private tests & bulk testing
  • Experiments 
  • Dedicated support

Expert Plan

For teams who want to optimize web perf & digital experience

Starting from 10M pageviews (RUM)
+ 30K runs/month

Starting at $999/month

Billed at $11,988/year

  • Everything in Pro +
  • Real user monitoring (RUM) 
  • Single Sign On (SSO)
  • New User Experience
  • AI-powered smartboards & dashboards
  • Scheduled tests
  • Assigned customer success management team
  • Additional capabilities available as you require including Monitoring for: DNS, CDN, API with complete Internet Stack Dependency Maps.

Modern Web Performance Optimization

Modern Web Performance Optimization diagram

Trusted by the world's top brands

Designed to fit your needs

Real experience

Test your user’s real experience from global locations with
 modern devices and browsers, and correlate page load filmstrip with a detailed waterfall

AI-guided optimizations

Opportunities suggest improvements while Experiments test those suggestions to show what will indeed improve performance without you having to touch a line of code

In-Depth metrics

Dive into the anatomy of your webpage with components like DNS, TCP, TLS, and more.

Immediate value

Get started quickly, enhance SEO with Core Web Vitals optimizations, make your site faster, and improve user experience with the gold standard in web performance

Marketplace Subscriptions

You can also subscribe to Catchpoint IPM with your preferred Cloud Marketplace account to take advantage of your cloud provider credits,discounts, and streamlined billing.

Pricing FAQs

What is your data retention?

With the standard 3-year data retention, extensible to 7, it is easier to understand trends in context of similar periods in other years.

What is your data retention? With the standard 3-year data retention, extensible to 7, it is easier to understand trends in context of similar periods in other years.
What is WebPageTest Pro and what is WebPageTest Starter?

WebPageTest Starter is our free plan, available to everyone. It lets you run tests with the full set of core performance metrics we’ve provided for years, plus access to the Opportunities report to help identify areas for improvement.

WebPageTest Pro is our premium subscription that unlocks advanced functionality, including bulk testing, premium global test locations, priority in testing queues, the WebPageTest API, Experiments, private tests, and dedicated support - everything you need to test more, test faster, and get deeper insights.

What is WebPageTest Pro and what is WebPageTest Starter? WebPageTest Starter is our free plan, available to everyone. It lets you run tests with the full set of core performance metrics we’ve provided for years, plus access to the Opportunities report to help identify areas for improvement. WebPageTest Pro is our premium subscription that unlocks advanced functionality, including bulk testing, premium global test locations, priority in testing queues, the WebPageTest API, Experiments, private tests, and dedicated support - everything you need to test more, test faster, and get deeper insights.
How do you define a test run?

For all WebPageTest plans, a test run is a single page load within a test.

Examples (single browser and location):

  • 3 test runs (first view only) = 3 test runs (3 × 1 load).
  • 5 test runs (first + repeat views) = 10 test runs (5 × 2 loads).
  • 4 test runs (first + repeat) + 1 Lighthouse run = 9 test runs ((4 × 2) + 1 Lighthouse run)).
  • Experiment with 2 test runs (first view only) = 4 test runs (2 × 2: control + experiment).

Expert Plan Coverage: The Expert Plan uses a points‑based system:

  • Each test run is measured in Points, with different test types costing different point amounts.
  • Customers purchase a contract with a set number of points for the plan duration.
  • Points can be used flexibly as needed, with volume pricing built in.
How do you define a test run? WebPageTest Starter is our free plan, available to everyone. It lets you run tests with the full set of core performance metrics we’ve provided for years, plus access to the Opportunities report to help identify areas for improvement. WebPageTest Pro is our premium subscription that unlocks advanced functionality, including bulk testing, premium global test locations, priority in testing queues, the WebPageTest API, Experiments, private tests, and dedicated support - everything you need to test more, test faster, and get deeper insights.
What is the Expert Plan?

The Expert Plan starts at $11,988k/year and includes Real User Monitoring (RUM) and synthetic testing with unlimited users with SSO. As your needs grow, you can scale into full Internet Performance Monitoring (IPM), unlocking access to 3,000+ global test agents along with enterprise‑grade capabilities like Stack Map, Internet Sonar, DNS and CDN monitoring, BGP visibility, endpoint monitoring, and XLOs, all within the same plan.

What is the Expert Plan? The Expert Plan starts at $11,988k/year and includes Real User Monitoring (RUM) and synthetic testing with unlimited users with SSO. As your needs grow, you can scale into full Internet Performance Monitoring (IPM), unlocking access to 3,000+ global test agents along with enterprise‑grade capabilities like Stack Map, Internet Sonar, DNS and CDN monitoring, BGP visibility, endpoint monitoring, and XLOs, all within the same plan.
What countries and browsers do you support with the WebPageTest

WebPageTest Starter gives you access to 30 locations worldwide, and WebPageTest Pro gives you access to 35 locations worldwide, including mainland China. With the Expert Plan, you get access to 3,000+ agents in 300+ cities across 100+ countries, including ISP, last mile, and wireless options. Learn more about the world’s largest global agent network here.

WebPageTest is always up-to-date on the current version of every browser and you can test on Chrome (stable, beta, canary), Firefox (stable, beta, ESR), Microsoft Edge (dev) and Brave.

WebPageTest Pro also supports mobile emulation testing. You can test mobile content by emulating an Android browser by passing “mobile=1” as an API option.

What countries and browsers do you support with the WebPageTest WebPageTest Starter gives you access to 30 locations worldwide, and WebPageTest Pro gives you access to 35 locations worldwide, including mainland China. With the Expert Plan, you get access to 3,000+ agents in 300+ cities across 100+ countries, including ISP, last mile, and wireless options. Learn more about the world’s largest global agent network here. WebPageTest is always up-to-date on the current version of every browser and you can test on Chrome (stable, beta, canary), Firefox (stable, beta, ESR), Microsoft Edge (dev) and Brave. WebPageTest Pro also supports mobile emulation testing. You can test mobile content by emulating an Android browser by passing “mobile=1” as an API option.
Is there a daily limit for the test runs?

There are no daily limits on any subscription plan. Each plan has a monthly limit of test runs, based on the subscription tier you select. On the Starter plan, you can run up to 3 test runs per test.

Is there a daily limit for the test runs? There are no daily limits on any subscription plan. Each plan has a monthly limit of test runs, based on the subscription tier you select. On the Starter plan, you can run up to 3 test runs per test.
What are Opportunities and Experiments?

Opportunities and Experiments together offer a strong way to quickly find improvement areas on your website and test the effects of relevant optimizations, all without needing to write any code.

  • Opportunities (available to all users, including Starter)
  • Show personalized recommendations in three key areas: Quickness, Usability, and Resilience.
  • Provide actionable tips on how to make your site faster and more reliable.
  • Experiments (exclusive to WebPageTest Pro)
  • Let you test optimizations directly in the WebPageTest sandbox.
  • Each experiment runs side‑by‑side with a control test, so you can instantly see how much the change improves performance.

With Opportunities, you’ll know what to improve. With Experiments, you’ll see the impact.

What are Opportunities and Experiments? Opportunities and Experiments together offer a strong way to quickly find improvement areas on your website and test the effects of relevant optimizations, all without needing to write any code. Opportunities (available to all users, including Starter) Show personalized recommendations in three key areas: Quickness, Usability, and Resilience. Provide actionable tips on how to make your site faster and more reliable. Experiments (exclusive to WebPageTest Pro) Let you test optimizations directly in the WebPageTest sandbox. Each experiment runs side‑by‑side with a control test, so you can instantly see how much the change improves performance. With Opportunities, you’ll know what to improve. With Experiments, you’ll see the impact. ‍
Is there a free trial where I can test WebPageTest Pro?

You can try 1 free Experiment per test to see how WebPageTest Experiments work. You can also explore Experiments on our in‑house demo site, The Metric Times, which includes built‑in anti‑patterns for easy testing.

We don’t offer a traditional free trial of WebPageTest Pro, since the Starter plan already gives you full access to all WebPageTest metrics (as seen on www.webpagetest.org and in JSON results). The only difference is that Experiments and other premium features require a Pro subscription.

Is there a free trial where I can test WebPageTest Pro? You can try 1 free Experiment per test to see how WebPageTest Experiments work. You can also explore Experiments on our in‑house demo site, The Metric Times, which includes built‑in anti‑patterns for easy testing. We don’t offer a traditional free trial of WebPageTest Pro, since the Starter plan already gives you full access to all WebPageTest metrics (as seen on www.webpagetest.org and in JSON results). The only difference is that Experiments and other premium features require a Pro subscription.
How will I be charged?

For both monthly and annual subscription plans, your credit card will be automatically billed when you sign up. You can view your full payment history anytime under Settings → Billing and Invoices. All subscription plans can be canceled at any time without penalty. When you cancel, auto‑renewal will stop for the next billing cycle, and you’ll continue to have access to your plan until the end of your current billing period.

For more than 20,000 tests, please contact us about our Expert plan.

If you are based out of the United States of America, you will be charged in US Dollars, but your bank may apply foreign exchange rates or fees.

How will I be charged? For both monthly and annual subscription plans, your credit card will be automatically billed when you sign up. You can view your full payment history anytime under Settings → Billing and Invoices. All subscription plans can be canceled at any time without penalty. When you cancel, auto‑renewal will stop for the next billing cycle, and you’ll continue to have access to your plan until the end of your current billing period. For more than 20,000 tests, please contact us about our Expert plan. If you are based out of the United States of America, you will be charged in US Dollars, but your bank may apply foreign exchange rates or fees.
What payment methods do you support?

We accept payment via Credit Card (VISA, Mastercard, American Express, JCB, Maestro, Discover, Diners Club International, UnionPay). Please ensure the accuracy of your payment method and that it is properly funded to avoid any issues with payment acceptance.

We do not accept and will not ask you to provide payments with cash or a physical check.

For more than 20,000 tests, please contact us about our Expert plan.

What payment methods do you support? We accept payment via Credit Card (VISA, Mastercard, American Express, JCB, Maestro, Discover, Diners Club International, UnionPay). Please ensure the accuracy of your payment method and that it is properly funded to avoid any issues with payment acceptance. We do not accept and will not ask you to provide payments with cash or a physical check. For more than 20,000 tests, please contact us about our Expert plan.
How secure is my payment?

All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a level 1 PCI compliant third-party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel. Our payment gateway also adheres to card networks' requirements and regulations surrounding payment processing.

How secure is my payment? All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a level 1 PCI compliant third-party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel. Our payment gateway also adheres to card networks' requirements and regulations surrounding payment processing.
Can I add more users to my WPT Pro account?

With Pro plans, you are allowed to have up to 5 team members in your account.  

Expert plan customers have unlimited users for the portal with role-based access control and Single Sign-On (SSO). There is no additional cost per user or per seat.  SSO is exclusive to the Expert Plan.

Can I add more users to my WPT Pro account? With Pro plans, you are allowed to have up to 5 team members in your account. Expert plan customers have unlimited users for the portal with role-based access control and Single Sign-On (SSO). There is no additional cost per user or per seat. SSO is exclusive to the Expert Plan.
What is the cancellation policy?

You can choose to cancel anytime during the subscription period. Once you choose to cancel, it stops the WebPageTest Pro subscription from auto-renewing for the next billing cycle. You'll continue to have access to run tests for that plan, until the end of your current billing period. When you cancel, you cancel only the subscription. You'll continue to have access to the WebPageTest account and history of the manual tests you ran with that account. Please note all subscriptions are automatically renewed unless explicitly cancelled.

What is the cancellation policy? You can choose to cancel anytime during the subscription period. Once you choose to cancel, it stops the WebPageTest Pro subscription from auto-renewing for the next billing cycle. You'll continue to have access to run tests for that plan, until the end of your current billing period. When you cancel, you cancel only the subscription. You'll continue to have access to the WebPageTest account and history of the manual tests you ran with that account. Please note all subscriptions are automatically renewed unless explicitly cancelled.
How do I upgrade to a higher plan or downgrade to a lower plan?

You can easily change your WebPageTest subscription anytime: (available in the new experience)

  • Switching between Pro tiers or billing frequency: In the portal, go to Settings > Billing and Invoices and select your new plan. You can move between Pro tiers or switch from monthly to annual billing (and save 20%). Your billing will update automatically.
  • Upgrading to the Expert Plan: For advanced features such as Real User Monitoring (RUM), Single Sign-On (SSO), extended global test agent coverage, and DNS & CDN monitoring, please contact us to upgrade.

How do I upgrade to a higher plan or downgrade to a lower plan? You can easily change your WebPageTest subscription anytime: (available in the new experience)Switching between Pro tiers or billing frequency: In the portal, go to Settings > Billing and Invoices and select your new plan. You can move between Pro tiers or switch from monthly to annual billing (and save 20%). Your billing will update automatically. ‍Upgrading to the Expert Plan: For advanced features such as Real User Monitoring (RUM), Single Sign-On (SSO), extended global test agent coverage, and DNS & CDN monitoring, please contact us to upgrade. ‍

Catchpoint is always here & ready to help

Augment your abilities with our expert managed services team. Leverage best practices, audit IPM maturity, and migrate from any observability tool to the industry’s leading Internet Performance Monitoring Platform

Why Catchpoint?

Monitor from where it matters

The power, diversity, and flexibility of the world's largest global observability network allows you to monitor from locations around the globe that matter to you.

Monitor what matters

The breadth, depth, and collection oftests/monitor types - including bring-your-own - allows our customers unprecedented ability to monitor what matters.

Cloud independent

Decoupled cloud independence allows you to continue monitoring and ensure resilience even when cloud providers are down.

Trustworthy signal alerts

Purpose-built, stateless architecture offers maximum fidelity and minimum noise. High efficacy monitoring strategies provide valid data, without the false positives that competition is unable to eliminate.

Purpose-built data analytics engine

We invested in building a data analytics engine specifically for full Internet Stack observability. This data is both granular and retained for at least 13 months (up to 7 years).

Extensible APIs

Catchpoint has a flexible, interoperable, open architecture with an ability to consume and share data with the IT ecosystem. Especially powerful is a real-time push capability that can share data with other tools and initiatives, including DevOps, SRE, CI/CD, etc.