Assure digital experiences for smart manufacturing
Smart manufacturing success relies on uninterrupted, real-time connectivity across production lines, digital systems, and connected products. Catchpoint IPM empowers IT Ops with full-stack visibility and control—assuring uptime, predictive insights for maintenance and quality, and seamless optimization of factory operations across every digital touchpoint.
Why choose Catchpoint?
Catchpoint is the market leader in Internet Performance Monitoring, trusted by top banks, insurance companies, payment processors, fintech organizations, and the top cloud and infrastructure providers worldwide. Our solutions help you:
Proactively detect and resolve incidents
Protect your brand, reputation, and revenue by identifying and resolving issues in The Internet Stack before they impact your business.
Continually optimize performance
Deliver seamless, fast, and personal user experiences across all digital touchpoints and regions - from websites to mobile applications.
Diligently adhere to stringent service levels
Access 13 months of storage, enabling long-term analysis of historical performance data and trends.
Efficiently support operational excellence
Empower your teams with the tools and insights they need to maintain high performance and resilience.
Impartially monitor digital experiences
Collect critical observability telemetry from a cloud-neutral, independent provider which is not tied to any specific cloud provider like every other DEM or IPM platform.
Customer case study:
Leading EV manufacturer
One of the world’s top electric vehicle manufacturers relies on Catchpoint IPM to strengthen its digital infrastructure and ensure resilience across operations:
- Factory monitoring: Enables 24/7 operational uptime with real-time visibility into production systems
- Vehicle connectivity: Secures uninterrupted communication between EVs and cloud services for software updates and diagnostics
- Employee productivity: Empowers thousands of global employees with optimized access to cloud apps and business systems
- Web experience: Provides high-speed, always-available customer web experiences for browsing, configuring, and purchasing vehicles
Top Use Cases for Smart Manufacturing Organizations
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Optimized for robotics & machinery operations
Even the smallest network or sensor anomalies—such as latency, packet loss, or data errors—can snowball into costly downtime for robotics, CNC machines, and other connected equipment.
- Catchpoint IPM tracks protocols (TCP/IP, MQTT), cloud endpoints, and connected robotic arms in real time to spot issues before they cause downtime—empowering proactive maintenance and seamless machine operations.
- Impact: Avoid costly, unscheduled downtime, extend equipment lifespan, and maintain consistent production output.
Unified network visibility for distributed manufacturing operations
With infrastructures spread across edge gateways, remote workcells, and international branches, even minor connectivity issues can stall production or analytics.
- IPM continuously monitors bandwidth, connectivity, and application responsiveness across devices, datacenters, and cloud platforms — detecting failures in VPNs, SD-WAN, or edge protocol handoffs before they disrupt operations.
- Impact: Ensure resilient connectivity, streamline inter-facility coordination, and safeguard uptime across distributed manufacturing networks.
Real-time production line optimization
Production throughput depends on seamless communication between controllers, sensors, and actuators. Bottlenecks in M2M communication can lead to reduced output and defects.
- IPM monitors message flows, latency, and congestion across OPC-UA, Modbus, REST APIs, and other protocols — pinpointing network or configuration issues instantly.
- Impact: Optimize production speed, minimize product defects, and maximize output consistency.
Digital twin & remote asset monitoring
Digital twin platforms depend on accurate, real-time IoT data to simulate operations and predict performance. Any latency or data loss can compromise models.
- IPM ensures reliable data flows between devices, message brokers, and cloud APIs (AWS IoT Core, Azure Digital Twin), flagging performance degradation before it skews results.
- Impact: Guarantee trustworthy simulations, support predictive maintenance, and enable more effective remote asset monitoring.
Supply chain & inventory traceability
Smart factories require real-time supply chain visibility to avoid logistics delays and stockouts. Connectivity disruptions can stall inventory systems and shipments.
- IPM monitors GPS, RFID, cloud tracking, EDI, and ERP integrations end-to-end —identifying failures or slow updates before they disrupt just-in-time operations.
- Impact: Maintain lean, efficient supply chains and ensure uninterrupted flow of parts and products.
Even the smallest network or sensor anomalies—such as latency, packet loss, or data errors—can snowball into costly downtime for robotics, CNC machines, and other connected equipment.
- Catchpoint IPM tracks protocols (TCP/IP, MQTT), cloud endpoints, and connected robotic arms in real time to spot issues before they cause downtime—empowering proactive maintenance and seamless machine operations.
- Impact: Avoid costly, unscheduled downtime, extend equipment lifespan, and maintain consistent production output.
With infrastructures spread across edge gateways, remote workcells, and international branches, even minor connectivity issues can stall production or analytics.
- IPM continuously monitors bandwidth, connectivity, and application responsiveness across devices, datacenters, and cloud platforms — detecting failures in VPNs, SD-WAN, or edge protocol handoffs before they disrupt operations.
- Impact: Ensure resilient connectivity, streamline inter-facility coordination, and safeguard uptime across distributed manufacturing networks.
Production throughput depends on seamless communication between controllers, sensors, and actuators. Bottlenecks in M2M communication can lead to reduced output and defects.
- IPM monitors message flows, latency, and congestion across OPC-UA, Modbus, REST APIs, and other protocols — pinpointing network or configuration issues instantly.
- Impact: Optimize production speed, minimize product defects, and maximize output consistency.
Digital twin platforms depend on accurate, real-time IoT data to simulate operations and predict performance. Any latency or data loss can compromise models.
- IPM ensures reliable data flows between devices, message brokers, and cloud APIs (AWS IoT Core, Azure Digital Twin), flagging performance degradation before it skews results.
- Impact: Guarantee trustworthy simulations, support predictive maintenance, and enable more effective remote asset monitoring.
Smart factories require real-time supply chain visibility to avoid logistics delays and stockouts. Connectivity disruptions can stall inventory systems and shipments.
- IPM monitors GPS, RFID, cloud tracking, EDI, and ERP integrations end-to-end —identifying failures or slow updates before they disrupt just-in-time operations.
- Impact: Maintain lean, efficient supply chains and ensure uninterrupted flow of parts and products.
Smart Manufacturing FAQs
Internet Performance Monitoring (IPM) provides deep visibility into every aspect of the Internet that impacts your business. It is crucial in manufacturing as the Internet is the new enterprise network, and it helps detect issues before they disrupt production lines, supply chains, or customer experiences.
By monitoring protocols, endpoints, and connected devices in real time, IPM spots anomalies, such as latency, packet loss, or faulty sensor data, that often precede equipment failures. This enables proactive maintenance, avoiding costly unplanned downtime.
Yes. IPM continuously tracks connectivity between edge gateways, datacenters, and cloud services worldwide. It ensures resilient, consistent performance across remote factories, global suppliers, and international production lines.
Digital twins rely on accurate, real-time IoT data. IPM ensures reliable data flow from devices to platforms like AWS IoT Core and Azure Digital Twin, preventing delays or data loss that could compromise simulations and predictive analytics.
The platform monitors GPS, RFID, ERP, and cloud logistics integrations end-to-end, identifying disruptions before they affect just-in-time supply chains. Manufacturers gain real-time visibility, ensuring smooth inventory flow and efficient distribution.
Absolutely. IPM is built for large, complex ecosystems, providing real-time monitoring across geographies, facilities, and digital touchpoints. It scales with business needs, ensuring resilience everywhere.
IPM complements, rather than replaces, APM, NPM, or observability solutions. It provides an external, “outside-in” perspective — monitoring the actual digital experience across networks, cloud services, and IoT devices — so IT teams see issues traditional tools often miss.
Reducing unplanned downtime delivers the fastest payback, as avoiding even a few hours of halted production can offset investment costs many times over. Manufacturers also see long-term ROI through improved supply chain visibility, higher product quality, and more efficient resource use.
No. It’s designed for scalability and ease of rollout. Agents can be deployed across geographies and facilities quickly, and once active, they provide unified visibility across production systems, supply chains, and employee-facing apps.
Internet Performance Monitoring Supercharges your Digital Resilience
Enhanced Performance Monitoring
Our IPM solutions provide real-time insights into the performance of your business-critical applications, ensuring optimal functionality and user experience.
Proactive Issue Resolution
Identify and resolve potential issues - before they impact your customers – to minify incident impact and enhance reliability.
Comprehensive Analytics
Gain deep insights into your application and internet stack performance with our advanced analytics tools, helping you make informed decisions.
End-User Visibility
With the largest Global Observability Network, you can monitor from where your users and how they are connecting, and quickly correct challenges in over 105 countries.