We make migrations breezy.
Catchpoint's SafeSwitch program creates a seamless, hassle-free experience when migrating from your existing observability or monitoring solution.
Catchpoint SafeSwitch Program
Our focus is to help you achieve your monitoring goals and mitigate the potential risks involved with migration, with minimal effort from your organization.
Built to scale
at no charge
Zero disruptions
with 90 days to migrate
We've got your back
onboarding and training
How it works
INFORMATION GATHERING
Let's scope it out
Key aspects of your observability strategy and your goals for success are identified. High-level information on your application, user experience expectations, alert needs, and required reports are collected to create an estimate of the scope of the project.
MIGRATION
We work for you
Detailed information on your current monitoring configuration will be required. A custom template or a detailed questionnaire, depending on your legacy vendor, will be provided. Migration includes creation of active tests, node groups, reports, real user observability, and custom configurations.
ACTIVATION & TRAINING
Expert training
In most instances your legacy system and the Catchpoint solution will run concurrently for at least 30 days. This time allows your organization to receive training and gain confidence in navigating our solution.
SafeSwitch is a highly recommended service to integrate with any new contract. The professional services team can answer your questions regarding the tool and help you get the right start. They have access to a mass loading tool, gaining you precious time. If time is of the essence, SafeSwitch is a must-have.