Most solutions lack a 360-degree view of digital experience, leaving IT forced to monitor silos without sufficient context. Catchpoint's Real User Experience observability allows IT and business to join forces to solve complex problems. Correlate Real User data with Web Experience data for true business-level observability.
Our mean time to resolution has dropped considerably since we've deployed all of Catchpoint's products. Particularly, we've found that our mean time to resolution dropped after we deployed Real User Monitoring. RUM has given us the ability to find root cause almost immediately.