REAL USER EXPERIENCE
Ground your digital insights with real user perspective
Real end user experience analysis
Most solutions lack a 360-degree view of digital experience, leaving IT forced to monitor silos without sufficient context. Catchpoint's Real User Experience observability allows IT and business to join forces to solve complex problems. Correlate Real User data with Web Experience data for true business-level observability.
Combine performance
and business metrics with ease
Optimize journeys and conversions everywhere
Look at real-time performance data to understand its impact on user behavior.
Project business outcomes using real IT data
Model web performance changes to see the effect on page views, bounce rate, and conversions.
Measure custom metrics
Use custom indicators to measure the metrics most relevant to your specific business model.
Delight your users with a flawless web experience
Track critical website performance metrics
See how your real user experience performs in relation to important metrics such as Core Web Vitals.
Get actionable third-party services data and insights
Understand the impact of third-party services on performance, so you can implement the right changes.
Understand when and why users can't reach your site
Leverage real-time reachability diagnostics for accurate troubleshooting at scale.
Act faster with real-time data at your fingertips
Manage outages and issues with comprehensive data
Cross-check incidents between active and passive observers for all your performance outages and issues.
Depend on trustworthy real-time custom alerts
Set up real-time alerts with the peace of mind that comes from knowing they bring real-time data.
Identify and analyze the impact of an outage
Use the Outage Analyzer to identify regional outages through predictive models based on historical data.
Our mean time to resolution has dropped considerably since we've deployed all of Catchpoint's products. Particularly, we've found that our mean time to resolution dropped after we deployed Real User Monitoring. RUM has given us the ability to find root cause almost immediately.