REAL USER EXPERIENCE

Ground your digital insights with real user perspective

Real end user experience analysis

Most solutions lack a 360-degree view of digital experience, leaving IT forced to monitor silos without sufficient context. Catchpoint's Real User Experience observability allows IT and business to join forces to solve complex problems. Correlate Real User data with Web Experience data for true business-level observability.

Combine performance
and business metrics with ease

Optimize journeys and conversions everywhere

Look at real-time performance data to understand its impact on user behavior.

Project business outcomes using real IT data

Model web performance changes to see the effect on page views, bounce rate, and conversions.

Measure custom metrics

Use custom indicators to measure the metrics most relevant to your specific business model.

Delight your users with a flawless web experience

Track critical website performance metrics

See how your real user experience performs in relation to important metrics such as Core Web Vitals.

Get actionable third-party services data and insights

Understand the impact of third-party services on performance, so you can implement the right changes.

Understand when and why users can't reach your site

Leverage real-time reachability diagnostics for accurate troubleshooting at scale.

Act faster with real-time data at your fingertips

Manage outages and issues with comprehensive data

Cross-check incidents between active and passive observers for all your performance outages and issues.

Depend on trustworthy real-time custom alerts

Set up real-time alerts with the peace of mind that comes from knowing they bring real-time data.

Identify and analyze the impact of an outage

Use the Outage Analyzer to identify regional outages through predictive models based on historical data.

Our mean time to resolution has dropped considerably since we've deployed all of Catchpoint's products. Particularly, we've found that our mean time to resolution dropped after we deployed Real User Monitoring. RUM has given us the ability to find root cause almost immediately.

Ben Cochran
,
,
VP Front End Technology
,
Dotdash

Resources

Online Guide

Synthetic and Real User Monitoring Explained

Checklist

Digital Experience Reliability

eBook

Observe All That Matters

Data Sheet

User Experience Observability