New York, NY – (April 23, 2018) Catchpoint™, the digital experience monitoring expert, today announced that its new free benchmarking service is now available, allowing any organization to gain a glimpse into the performance (speed, availability) of its website, mobile site or web applications compared to industry-specific leaders.
“One of the biggest challenges facing IT teams is establishing benchmarks for their digital performance,” says Mehdi Daoudi, CEO and Co-Founder, Catchpoint. “How are you supposed to set goals and know what needs to be improved without first knowing where you stand against the competition? This service will establish these baselines for all organizations as they strive to improve key performance indicators and thus their digital customer experience.”
Catchpoint’s benchmarking service addresses the growing complexity of modern digital service delivery systems, measuring and providing snapshots of real-time performance data across key metrics including DNS response, server response, webpage load time and more. Catchpoint will also provide industry-specific benchmarking reports on a quarterly basis to further help organizations better understand web performance trends within their respective industries.
Catchpoint is purpose-built for digital transformation initiatives, giving organizations an accurate view of the end-user digital experience combined with artificial intelligence (AI)-enabled analytics to precisely and proactively identify and fix issues before end users are impacted.
“Performance standards and challenges can vary from industry to industry,” says Daoudi. “By providing more data and context to organizations, this benchmarking service will help them understand their own performance in relation to their industry standard and identify areas in need of improvement, ultimately helping drive their business success and be part of the customer-centric IT changes happening.”
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success. See how Catchpoint can reduce your Mean Time to Detect at www.catchpoint.com/trial.
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