eBook

10 Essential Use Cases for Employee Experience Monitoring

Today’s digital workplace includes SaaS apps, remote workers, and a digitally native workforce with high expectations for performance. Learn how to deliver a world-class digital employee experience, hold SaaS and other service providers accountable to SLAs, and maximize workforce productivity with Catchpoint.

This handbook covers 10 common digital employee experience observability use cases, including:

  • How to proactively observe and troubleshoot SaaS and other employee-facing app problems.
  • How to get the data to hold third-party providers accountable for SLA management.
  • How to measure the impact of change on employee experience.
  • How to empower employees to work remotely and solve their own problems.