Monitoring is a given in IT: you have to monitor your systems to ensure your users are having a good experience. But most organizations are only monitoring the systems they directly control. That makes sense at first glance – it's easier! - but that’s not where your users are active.  

Your entire network can look ‘green’, and your users can still be unable to connect. That’s because they’re coming to your systems from different geographic locations and via different routes while using different resources – any of which can degrade their experience. This means you MUST monitor what matters to your users, not just to you!

Join Leo Vasiliou and Eknath Reddy as they demonstrate why and how to monitor from ‘the outside in’. By monitoring from your users’ perspective, you’ll be able to prevent outages and improve user experience. You’ll also get a much better understanding of your network and how your users are accessing it so you can optimize performance going forward.