Customers expect flawless digital experiences, and rampant Internet disruptions are causing customers to abandon their purchases and companies to lose millions of dollars.  

A new commissioned study conducted by Forrester Consulting on behalf of Catchpoint shows retail & eCommerce companies are struggling to:  

• Identify, resolve, and prevent Internet disruptions
• Successfully manage Internet performance
• Deliver on positive, consistent customer experiences

To mitigate this risk and ensure superior customer experiences, retail & eCommerce companies must employ comprehensive, full-stack Internet Performance Monitoring. Yet, many aren’t sure where to start and don’t have the budget.  

Watch guest speaker Sucharita Kodali, VP, Principal Analyst at Forrester, and Leo Vasiliou, Director of Product Marketing, explore these new insights and opportunities for retail & eCommerce businesses to generate more revenue through Internet Resilience.