pricing

Flexible pricing for your monitoring needs

Get the most powerful Internet Performance Monitoring (IPM) solution to prevent outages, reduce MTTR, and ensure seamless digital experiences—built for modern, distributed environments

AppAssure

Quick Start Package to monitor a single app in one region

  • Start fast, demonstrate value quickly & evolve as needed. Included in the
12-mo base package:
  • Initial setup, onboarding, and support
  • Visual, global display of outages and incidents
  • Service dependency map for your app’s Internet Stack
  • Monitoring for critical user application journeys
  • Monitoring for critical Internet Stack components, including DNS, SSL and CDN services
  • Network performance insights and diagnostics
  • Full dashboards, alerts, and reports
  • AI-powered performance insights

Enterprise

Monitor your websites, API's, networks, applications, or systems without limits

Custom pricing
  • Internet Performance Monitoring to fit your organization’s needs:
  • Unlimited users
  • Full platform access
  • Real-time dashboards, alerts, and reports
  • AI-powered performance insights
  • Utilize the world’s largest, independent agent network to observe performance from locations around the globe (no agent installation required)
  • Add on easy-to-use enterprise agents to extend visibility on-prem
  • Access an extensive library of test types & monitors for your entire internet stack

The Catchpoint IPM Platform

Trusted by the world's top brands

Designed to fit your needs

Flexible pricing designed for you

Token-based points model gives you the flexibility to monitor what you need at any time and to make changes on the fly. You can use points to enable capabilities in our platform as needed with no overage penalties.

No hidden fees or extra costs

No use-it or-lose-it policy. Your points roll month-to-month within a year. No monthly point commitment that is lost if underutilized. Customers have unlimited users and no additional data storage costs.

Data retention is standard - no hourly charges

With the standard 3-year data retention, extensible to 7 years, it is easier to understand trends in context of similar periods in other years.

Fast time to value

Deployment is quick and simple with a dedicated team to accelerate onboarding. See a positive ROI in just weeks.

Free Starter Plan

For individuals to test web perf occasionally

  • 300 Monthly Test Runs
  • Filmstrip and Video
  • Google Lighthouse
  • 13 months test retention
  • Opportunities
  • Custom Scripts up to 3 steps
  • 3 runs per test
  • Carbon Control
MOST POPULAR - Save 20% with Annual Plans

Pro

For teams to optimize web pages & front-end code

Runs/mo:
Plan
Starting at $180/year
  • Everything in Free +
  • Priority tests
  • API access
  • Integrations
  • Private tests & bulk testing
  • Experiments 
  • Dedicated support

Expert Plan

For teams who want to optimize web perf & digital experience

Starting from 10M pageviews (RUM)
+ 30K runs/month

Starting at $999/month

Billed at $11,988/year

  • Everything in Pro +
  • Real user monitoring (RUM) 
  • Single Sign On (SSO)
  • New User Experience
  • AI-powered smartboards & dashboards
  • Scheduled tests
  • Assigned customer success management team
  • Additional capabilities available as you require including Monitoring for: DNS, CDN, API with complete Internet Stack Dependency Maps.

Modern Web Performance Optimization

Trusted by the world's top brands

Designed to fit your needs

Real experience

Test your user’s real experience from global locations with
 modern devices and browsers, and correlate page load filmstrip with a detailed waterfall

AI-guided optimizations

Opportunities suggest improvements while Experiments test those suggestions to show what will indeed improve performance without you having to touch a line of code

In-Depth metrics

Dive into the anatomy of your webpage with components like DNS, TCP, TLS, and more.

Immediate value

Get started quickly, enhance SEO with Core Web Vitals optimizations, make your site faster, and improve user experience with the gold standard in web performance

Marketplace Subscriptions

You can also subscribe to Catchpoint IPM with your preferred Cloud Marketplace account to take advantage of your cloud provider credits,discounts, and streamlined billing.

Pricing FAQs

How do you license?

Points give you the flexibility to monitor what you need at any time and to make changes on the fly. You can use points to enable many capabilities in our platform as needed.  

Do you have penalties for overages?

There is no penalty for going over your contracted point allotment me you will simply be charged the same price as per your contract.   

Do you have additional storage costs?

Points are used to pay for tests, they include all storage costs. There is no additional cost to store your data.   

Do you charge for additional users?

Customers have unlimited users for the portal. There is no additional cost per user or per seat.  

What is your data retention?

With the standard 3-year data retention, extensible to 7, it is easier to understand trends in context of similar periods in other years.

Do you offer volume discounts?

As your usage increases and your organization moves to the next tier in pricing, enjoy lower price per points automatically in your next contract. 

Can I easily understand what my costs will be moving forward?

Our new pricing schedule clearly shows pricing tiers and discounts.

Do I have to use my monthly spend each and every month?

There is no use-it or-lose-it policy. Your points roll month-to-month within a year. There is not a monthly point commitment that is lost if underutilized.

Does Catchpoint charge for each new product?

All Catchpoint’s IPM platform capabilities leverage the same point system, so you can easily try a new test or capability at your convenience and with clear visibility as to the cost.

Do you charge for data storage by the GB-hour(s)?

No. The points you pay for testing (or other services) covers data storage for as long as your contract states (i.e. 13 months, 3 years, 5 years or 7 years). We don't charge for GB hours. 

Catchpoint is always here & ready to help

Augment your abilities with our expert managed services team. Leverage best practices, audit IPM maturity, and migrate from any observability tool to the industry’s leading Internet Performance Monitoring Platform

Why Catchpoint?

Monitor from where it matters

The power, diversity, and flexibility of the world's largest global observability network allows you to monitor from locations around the globe that matter to you.

Monitor what matters

The breadth, depth, and collection oftests/monitor types - including bring-your-own - allows our customers unprecedented ability to monitor what matters.

Cloud independent

Decoupled cloud independence allows you to continue monitoring and ensure resilience even when cloud providers are down.

Trustworthy signal alerts

Purpose-built, stateless architecture offers maximum fidelity and minimum noise. High efficacy monitoring strategies provide valid data, without the false positives that competition is unable to eliminate.

Purpose-built data analytics engine

We invested in building a data analytics engine specifically for full Internet Stack observability. This data is both granular and retained for at least 13 months (up to 7 years).

Extensible APIs

Catchpoint has a flexible, interoperable, open architecture with an ability to consume and share data with the IT ecosystem. Especially powerful is a real-time push capability that can share data with other tools and initiatives, including DevOps, SRE, CI/CD, etc.