With remote and hybrid workforces - and no endpoint observability - IT teams lack visibility into the first source of communication and productivity for employees: WiFi services. It's time to gain access and insight into endpoint WiFi network performance, so you can practively troubleshoot to ensure a high quality end user experience.
Gain rich insights from endpoint data
Install endpoint monitoring locally on Windows or Mac browsers to pull data directly from the device.
Leverage customized dashboards
Create dashboards for each of your endpoint clients to quickly drill down into their most recent endpoint data.
Troubleshoot using critical metrics
Look at endpoint data related to response time, time to document completion, percent packet loss, and more.
Check WiFi signal strength
Understand where your employees lie on a scale from -30 dBm (ideal) to -90 dBm (unuseable).
Determine WiFi signal quality
See your signal quality percentage, so local interference problems (or any form thereof) can be remedied.
Proactively find WiFi issues
Reduce complaints and IT load by finding connectivity and performance issues before end users do.
Quickly and easily pinpoint network issues
If WiFi metrics are fine, swiftly get an accurate picture of the critical network path to determine any other issues.
Track latency by geography
Understand which users are experiencing high latency and in which geographies, so you can speed MTTR.
Analyze data for specific applications
Gather endpoint data in the context of an application to see every endpoint client using that app.
Everyone has varying levels of home connectivity and might even suffer from poor WiFi coverage in parts of their homes. With Catchpoint, we can generate instant tests in remote areas. Plus, Catchpoint’s large node presence enables us to troubleshoot regional Internet issues.