Employee Experience Monitoring

Unleash the power of your digital workplace

The most comprehensive end-to-end view of your digital employee experience journey.

Catchpoint provides enterprises with a combination of synthetic, network, and endpoint monitoring capabilities to measure, visualize, and proactively remediate outages and slowdowns of the critical business applications today’s workforce relies on.

Proactive Insights

Stay ahead of employee complaints

Complete Visibility

Eliminate blind spots to rapidly identify problems

Faster Resolutions and Optimal End User Experience

Create the employee experiences you want and unlock the productivity you need

Proactive IT

Catchpoint enables you to proactively resolve IT issues by you giving insights into your entire employee digital experience.

Proactively identify and resolve SaaS application problems before employees file tickets
Empower employees to work remotely and resolve problems
Monitor network, infrastructure and third-party services that impact employee experience from remote locations
Hold service providers accountable for SLA violations
Resolve IT issues with actionable insights into your entire employee digital experience.

End User Experience Monitoring

With Catchpoint you get a complete picture of the end-user experience by measuring and monitoring the performance of the user devices, applications, networks and infrastructure the enterprise workforce relies on.

Get visibility into device performance and its impact on employee experience
Validate the impact of IT changes
Monitor performance of your employee’s devices, applications, networks and infrastructure for a complete picture of end-user experience.

Transforming your DevOps Process

With Catchpoint, your DevOps team can test the application rollout end-to- end from the time of the build to deploying in production.

Deliver new features faster without compromising user experience and performance
Quickly find and fix issues during development and testing, so code can be delivered to production faster.

Proactive IT

Catchpoint enables you to proactively resolve IT issues by you giving insights into your entire employee digital experience.

Proactively identify and resolve SaaS application problems before employees file tickets
Resolve IT issues with actionable insights into your entire employee digital experience
Empower employees to work remotely and resolve problems
Empower end users with the ability to quickly resolve IT issues independently
Monitor network, infrastructure and third-party services that impact employee experience from remote locations
Gain end-to-end visualization of connectivity from the end user’s device to the server, and diagnose network related issues with accuracy
Hold service providers accountable for SLAs
Use objective, reliable, and accurate data, to hold SaaS providers accountable for SLA violations

End User Experience Monitoring

Transforming your DevOps Process

“Many parts of Autodesk’s business – from customer support to operations – rely upon SaaS applications like Salesforce.com for important functions. Catchpoint’s SaaS monitoring and alerting help the IT team keep our lines of business up and running."

"With Endpoint Monitoring, we can quickly identify when an issue is happening with a remote application, our network, or if it is due to a problem on the employee’s device. We have all the information we need without having to coordinate troubleshooting and diagnostics with the employee which can take hours of multiple team members' time."

Fortune 500 Goods Producer

"Visibility into how end users experience SaaS applications like Salesforce and where the slowdowns occur help us troubleshoot quickly. Better communication across our teams enables faster resolutions and results in an overall better experience for employees."

Fortune 100 Industrial Supply leader

Catchpoint makes our 360-degree proactive monitoring strategy possible. Since using Catchpoint, what used to take us weeks has been reduced to minutes. We can isolate issues quickly and escalate to the appropriate internal teams.”

Fortune 100 Technology and ManufacTuring Leader

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