Third-party Paper

Forrester Opportunity Snapshot: Increase Revenue with Internet Performance Monitoring

A 2023 commissioned study conducted by Forrester Consulting

Internet Performance Monitoring avoids Internet disruptions and mitigates risk for a successful eCommerce business.

Key findings include:  

  • In the month before the study, 37% estimated their companies lost between $100,000-$499,000, and 39% lost $500,000-$999,999 due to internet disruptions.
  • Disruptions also damage companies internally by increasing employee churn (55%) and reducing workforce productivity (49%).
  • Without adequate visibility, companies are experiencing 76 disruptions per month on average.
  • 75% of respondents said IPM would drive a significant/large increase impact on their business.  

Download the study for more critical insights into how disruptions impact business and how IPM can help your company increase revenue and reduce losses.

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