Incident Management

When it comes to managing incidents, every second counts

Stem incident ripple effects with a proactive approach to observability and deliver reliable, resilient digital experiences

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9
of the top 10
Forbes Digital
Companies
6
of the top 6
Cloud Providers
9
of the top 10
CDN Providers
7
of the top 10
Publicly-traded
Software Companies
by Revenue

We used Catchpoint’s real-time measurements to pinpoint and resolve Google Public DNS latency. Instead of a long process, we were able to turn around the problem in just minutes, when it ordinarily could have taken close to an hour.

Matthew White
,
Reliability Engineering Manager
,
Google

Because of Catchpoint, we haven’t had a single incident in the past year and a half that we didn’t discover in less than five minutes. Seeing a drop from two hours to five minutes is a pretty big deal for us.

David Gonzalez
,
Director of Technical Operations
,
Qualtrics

With Catchpoint, Equinix is able to identify and diagnose issues in a matter of minutes and begin to correct them before they become larger problems for end users.

Kelsey Waters
,
Senior Director of Cloud Operations
,
Equinix

Catchpoint is an exceptional company that offers superior solutions and services for our unique needs. Simply put, Catchpoint records more data, give us more information, store it longer, and make it easier for us to analyze and get deeper insight, ultimately allowing us to make better informed business decisions.

Information Security Officer
,
Ask.com

This proved to be the easiest business case that I’ve ever made to the Honeywell executive team. Catchpoint paid for itself during the proof-of-concept period before we even signed up as an official customer.

Paul Fries
,
IT Director
,
Honeywell

Resources

Webinar

May 2023 Product Launch: Learn about Catchpoint's New Capabilities

Solution Brief

Global Observability Network

Third-party Paper

Forrester Opportunity Snapshot: Increase Revenue with Internet Performance Monitoring

White Paper

Preventing Outages in 2023: What We Learned from Recent Failures