Zoom

Enable distributed teams to communicate face to face

Try Catchpoint

Supporting audio and video conferencing solutions doesn’t have to be difficult

As companies have adapted to remote work, their dependence on collaboration apps has become mission-critical, with Zoom leading the pack. Employees' ability to communicate suffers if cloud-based collaboration services fail to deliver excellent end user experience.

Our independent digital experience observability solution doesn't rely on public cloud infrastructure, meaning you can stay abreast of third-party performance issues and outages with neutral data you can trust.

Enable seamless conversations for every employee

Track and analyze Zoom performance for your distributed workforce, using a holistic approach to observability.

Observe Zoom performance holistically

Observe employee experiences of Zoom using performance data collected directly from the user device, on site, and the Internet.

Enable preemptive self service

Detect problems-in-progress like WiFi connectivity issues while providing resolutions on-demand, before employees file a ticket.

Detect cloud-based slow time and outages

Learn about Zoom slow time and outages in different geographies before Zoom itself with independent, third-party data.

Monitor remote network infrastructure

Test links, VPNs, gateways, and other security appliances along the critical path, to identify potential bottlenecks and failure points.

Resources

Third-party Paper

Gartner Report: How to Monitor and Troubleshoot Remote Workers' Application Performance

eBook

10 Essential Use Cases for Employee Experience Monitoring

Blog

Video Observability: Videoconferencing Runs the World—Here’s How to Make Sure Yours Keeps Running

Webinar

Work From Anywhere: SaaS Performance Management for your Distributed Workforce