Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint

As of 2025, more than 110 million Mexicans are online, putting digital‐access penetration at roughly 83% of the population. Mexico is already one of Latin America’s anchor markets, leading the region in startup momentum, cloud adoption, and cross-border digital trade. A few days ago, CloudHQ announced a $4.6B investment in Mexico to open multiple datacenters.  

Yet even with this scale, service quality still varies dramatically across cities, states, and ISPs. That means adding performance coverage in Mexican metros and through regional carriers isn’t just a “nice to have” — it’s critical to delivering consistently fast, reliable digital experiences for users and businesses alike.

Why Mexico's Internet Needs Greater Visibility

As part of our strategic investments to improve global Internet visibility, we are improving our ISP footprint across key interconnection hubs including Mexico City, Guadalajara, and Queretaro to maximise eyeball reach and customer demand. This move brings together the strengths of multiple connectivity providers under a single, optimized backbone strategy.

By adding monitoring nodes in Mexico’s key interconnect hubs, we give enterprises direct visibility into the paths traffic actually takes and the performance conditions users really face.

Think about the difference this makes in practice:

• If a SaaS provider experiences latency spikes from Mexico City users, Catchpoint can help determine whether the issue lies within a local ISP or in the upstream path to a U.S. data center.

• If a fintech app based in Monterrey experiences sudden transaction delays, Catchpoint data can help determine whether the issue is due to local ISP congestion or a routing misconfiguration redirecting traffic through Dallas.

• For media-intensive sites and applications, monitoring CDN traffic shows whether caching strategies are working as intended — keeping traffic local, fast, and reliable.

Without visibility across the internet, teams are flying blind, chasing symptoms instead of root causes. With Catchpoint’s expanded coverage, operations and SRE teams can pinpoint exactly where the Internet is breaking down, whether inside Mexico, across ISPs, or in cross-border routes, and resolve issues before they impact customers.

Expanding Internet Observability Coverage Across Mexico

Here are the investments Catchpoint recently made to improve internet performance visibility in the country:

• The three largest ISPs, Telmex, TotalPlay, and Megacable, were added to the Catchpoint observability network in Mexico City, boosting estimated eyeball coverage to approximately 65% of Mexican end users, according to APNIC data.
• Cirion (known as Lumen in Latin America) was introduced as a second Tier 1 provider in Ciudad de Mexico, increasing upstream diversity and providing greater insight into how enterprise and international traffic enters and exits Mexico. This followed the addition of Cogent about two years prior.
• In Guadalajara and Queretaro, two new ISPs, Telmex and Megacable, were added to the backbone node infrastructure. These additions support performance and availability measurements at regional interconnection hubs outside of Mexico City. Queretaro has become Mexico's "data center alley," hosting hyperscaler regions and fintech infrastructure, while Guadalajara is known as Latin America's Silicon Valley.
• New IPv6 nodes and an expanded BGP peering footprint also rolled out. This ensures coverage for IPv6-only services and improved visibility for routing anomalies within Mexico.

With these additions, Catchpoint customers in Mexico, including major banks, retailers, communications, and technology companies, now have visibility across major consumer broadband providers, Tier 1 transit, and both IPv4 and IPv6 paths. That reduces mean time to resolution and limits escalations, because teams can identify where a failure originated and who needs to resolve it.

These upgrades reflect Catchpoint's continued investment in network observability coverage across Mexico and Latin America. Expansions like this one close the visibility gaps that distributed teams depend on.

Partner With Us

If you'd like to improve the quality of our observability network by hosting a synthetic probe or sharing routing information, we'd love to have you join us as a partner.