Powering Mexico’s Digital Future: Expanded Internet Observability with Catchpoint

As of 2025, more than 110 million Mexicans are online, putting digital‐access penetration at roughly 83 percent of the population. Mexico is already one of Latin America’s anchor markets, leading the region in startup momentum, cloud adoption, and cross-border digital trade. A few days ago, CloudHQ announced a $4.6B investment in Mexico to open multiple datacenters.  

Yet even with this scale, service quality still varies dramatically across cities, states, and ISPs. That means adding performance coverage in Mexican metros and through regional carriers isn’t just a “nice to have” — it’s critical to delivering consistently fast, reliable digital experiences for users and businesses alike.

Investing in better Internet visibility in Mexico

As part of our strategic investments to improve global Internet visibility, we are improving our ISP footprint across key interconnection hubs including Mexico City, Guadalajara, and Queretaro to maximise eyeball reach and customer demand. This move brings together the strengths of multiple connectivity providers under a single, optimised backbone strategy.

By adding monitoring nodes in Mexico’s key interconnect hubs —we give enterprises direct visibility into the paths traffic actually takes and the performance conditions users really face.

Think about the difference this makes in practice:

• If a SaaS provider experiences latency spikes from Mexico City users, Catchpoint can help determine whether the issue lies within a local ISP or in the upstream path to a U.S. data center.

• If a fintech app based in Monterrey experiences sudden transaction delays, Catchpoint data can help determine whether the issue is due to local ISP congestion or a routing misconfiguration redirecting traffic through Dallas.

• For media-intensive sites and applications, monitoring CDN traffic shows whether caching strategies are working as intended — keeping traffic local, fast, and reliable.

Without visibility across the internet, teams are flying blind, chasing symptoms instead of root causes. With Catchpoint’s expanded coverage, operations and SRE teams can pinpoint exactly where the Internet is breaking down — whether inside Mexico, across ISPs, or in cross-border routes — and resolve issues before they impact customers.

Expanded Visibility into Internet Performance in Mexico

Here are some of the most recent investments we are making to improve internet performance visibility in the country:

• We’ve added the three largest ISPs, Telmex, TotalPlay, and Megacable, to our observability network in Mexico City, significantly boosting our estimated eyeball coverage. According to APNIC data, these additions would cover about 65% of Mexicans end users.

• We’re also proud to introduce Cirion (known as Lumen in Latin America) as a second Tier 1 provider in Ciudad de México, increasing upstream diversity and choice, and providing greater insight into how enterprise and international traffic enters and exits Mexico. This follows the addition of Cogent about two years ago.

• In Guadalajara and Queretaro, we’ve added two new ISPs, Telmex and Megacable, to our backbone node infrastructure. These additions support performance and availability measurements at regional interconnection hubs outside of Mexico City. Querétaro has become Mexico’s “data center alley,” hosting hyperscaler regions and fintech infrastructure, while Guadalajara is known as Latin America’s Silicon Valley.

• With these changes, we’re rolling out new IPv6 nodes and expanding our BGP peering footprint. This ensures coverage for IPv6-only services and improved visibility for routing anomalies within Mexico.

With these additions, Catchpoint customers in Mexico, including major banks, retailers, communications, and technology companies, gain complete visibility from consumer broadband to Tier 1 transit, across IPv4 and IPv6. That translates into faster MTTR, fewer escalations, and the confidence that when an issue happens, you’ll know where it’s happening and who needs to fix it.

These upgrades reflect our commitment to delivering best-in-class network observability and coverage across Mexico and Latin America. Stay tuned for more updates as we continue to evolve our infrastructure to meet the growing demands of our customers.

Partner with us

If you want to partner with Catchpoint and improve the quality of our observability network by hosting a synthetic probe or sharing routing information, please let us know and we’ll be happy to enrol you as a partner.

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