Cut your MTTR and prevent user impact

When your service is unavailable, the damage to your business grows by the second. Prolonging your mean-time-to-resolution drives more users away, diminishing availability, traffic, revenue, and SLA figures.


Actionable & trustworthy alerting

Detect issues across the network, infrastructure, and application layer.

Reduce alert fatigue

Alert only on real issues, not expected changes due to geography or time of day.

Trigger automatically based on machine learning

Automatic change detection to trigger alerts with trend shifts and baseline deviations

Alert on your entire service delivery chain

Detect issues with third party services such as CDNs, DNS, APIs, and cloud providers

Instant root cause identification

Identify the source of the problem faster with the right context, and actionable insights powered by algorithms. Reduce steps in your workflow with dashboards designed to help you navigate common troubleshooting tasks.

Narrow down timeframes

Correlate alerts to narrow down timeframes of reference easily.

Understand why the issue occured

Overlay events to identify if there was a known change or deployment at the time of an incident.

Pinpoint performance bottlenecks

Find performance bottlenecks across stacks and with third parties.

Collaborate and communicate seamlessly

Notifying the right people at the right time can help resolve incidents faster. Don’t worry about missing an alert with a combination of highly configurable alerts paired with extensive integrations with ticketing, alerting, and chat tools.

Built-in integrations

Integration with leading alerting and collaboration tools like PagerDuty, OpsGenie, Splunk and Slack.

Smart routing

Route alerts to the right individuals based on the severity or context within the alert.

Designed for automation

Include all the necessary information in your alerts to feed your custom routing, escalation, or playbooks.

Fix fast and validate your problem resolution

Rolling out a fix to production and verifying all is good is the culmination of the incident resolution process. Catchpoint helps you confirm restored services and prevent incidents from impacting users.

Verify system restoration

Run instant tests to verify that all systems are functioning as expected.

Receive automatic notifications

Receive resolution notifications automatically when the alert level improves.

Confirm SLA breaches

Confirm no breaches of SLAs occurred during the incident.

Access alerts how you want, where you want


mobile app for ios

Performance data in the palm of your hand, on your favorite device

The mobile app keeps you updated on the performance of your synthetic tests and and lets you quickly view important details to determine the severity of an issue.

alerting integrations

Send alerts to your go-to notification tool like Slack or PagerDuty

With the Alert Webhook, Catchpoint alerts can be sent directly to your alerting tools to consolidate notifications and help reduce mean time to resolve (MTTR).


“Catchpoint usually finds an issue first before all the rest of the alerting stack.”
Gary McKay, Director of Agile Service Delivery, Somos

“I have seen other tools in the past, but troubleshooting and diagnosis was not so simple since they were not always easy to adjust correctly. With Catchpoint, we can instantly find the issue and fix it properly.”

Daniel Hesse, Senior WebOps Engineer

Featured Resources

Learn more about digital experience monitoring and how it can benefit your business.

How Smartsheet Uses Catchpoint's Alerting and Troubleshooting
Troubleshooting Network Protocols in a Complex Digital Environment
Measure Twice, Alert Once (or Less): How Priceline Leverages Catchpoint
How-To Series: Beyond Alerts