One Unified Platform for Digital Experience Monitoring 

Proactively monitor, analyze, & troubleshoot the performance of all your digital services and the experience of your customers & employees. 
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"Catchpoint is probably the closest thing to NyQuil that our operations team can get their hands on."
-- Carl Levine, NS1 Senior Technical Evangelist
"We were able to pinpoint and resolve Google Public DNS latency. Instead of a long process, we were able to get at it almost instantly."
-- Matthew White, Google SRE Manager
"Catchpoint’s analytics uncovered many new opportunities for system and business improvement.”
-- Tom Gerhard, Priceline.com Technical Fellow
"With Catchpoint we can proactively monitor everything web---FTP and HTTP requests, APIs, or multi-step transactions."
-- Verizon DMS
"Catchpoint saves our team time on troubleshooting false positives"
-- Vamshi Dudi, NCLH Web Operations Administrator

What to expect:

Log into Your home dashboard

Get a global view of how end users are experiencing your sites and applications

RAPIDLY PINPOINT PERFORMANCE ISSUES

Visualize your delivery chain: API, CDN, DNS, Cloud, SaaS, third-party Services, Networks, and more with Synthetic and RUM Smartboards

IDENTIFY ROOT CAUSES

Analyze with detailed waterfalls and see how easy it is to use intelligent alerts, triggers, and insights to resolve issues

Identify issues impacting your service’s SLAs

You can’t stop things from breaking, but you can quickly identify and resolve an issue before you breach your SLA. You need to receive alerts when SLAs pass specific thresholds; whether your SLA includes broad or fine-tuned metrics. When you track the performance of network and application components, you can identify whether the issue is with DNS, APIs, or an ISP. By categorizing and tracking first and third-party components, you can quickly identify where problems occur.

Don't let false positives impact SLAs

Have confidence in the quality and cleanliness of your data so false positives do not impact your SLAs.

Adjust service levels with actionable insights

Plan, measure, analyze, and model to adjust your service levels with actionable insights. Don't breach your SLAs—receive real-time alerts when a service level indicator exceeds a threshold.

Track SLA compliance from the end user

Track SLA compliance from the end user’s perspective, whether they are inside or outside the firewall, using a broad set of backbone ISPs and Enterprise nodes.

Collaborate with partners and share information

Transparency is essential for SLAs, don’t implicitly trust that everything is fine. Bring the facts regarding speed, availability, and reliability to customers, vendors, and partners.

Deploy SLA widgets

Add SLA widgets to your dynamic dashboards.

Share dashboards externally

Securely share any chart with external recipients.

Easily highlight SLA performance

Deliver color-coded reports on SLA performance in real-time.

Protect SaaS revenue through SLA monitoring

Diligent SLA monitoring is dependent on a powerful synthetic monitoring solution that can replicate the end user experience while measuring from both backbone and last mile locations. Backbone tests, which eliminate noise that is out of the vendor’s control (e.g., local ISP or user hardware issues), are the most valuable for SLA monitoring and validation. Last mile and real user metrics provide additional context on the actual end-user experience.

Keep the digital supply chain healthy

Meet SLAs by testing the performance and availability of an application from across the digital supply chain.

Validate SLA compliance

Utilize synthetic and real user monitoring to validate SLA compliance in a neutral way.

Test where end users are prevelant

Test infrastructure from many locations, ISPs, and cloud networks to deliver a quality end user experience.

Hear from our customers

Play Video

Samir Jafferali, LinkedIn Edge Performance SRE

"I've used a lot of monitoring tools, and I have to say that Catchpoint stands out from the pack. There are so many nodes and so many features, and we're always able to present the data that's important in any fashion that we want."

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Alpesh Shah, Director Of Application Development

"Catchpoint is very useful for pinpointing the root causes of performance issues. From the data breakdown, you can identify where the root cause is, whether it's an issue with the application or the network. And not only is it useful for troubleshooting network issues, but also for cross-team communication for application issues."

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Axel Adida, Digital Chief Operating Officer

"Catchpoint's monitoring solution makes it easier to have a global visibility of our websites' performance and to fix issues quicker."

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David Gonzalez, Qualtrics Director Of Technical Operations

"Because of Catchpoint, we haven't had a single incident in the past year and a half that we didn't discover in less than five minutes. So seeing a drop from two hours to five minutes is a pretty big deal for us."

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Chris Chandler, Director Of Network Operations

"Catchpoint offers us a lot of tools in one toolbox. I don't like flipping through multiple panes of glass, it slows me down. So I can have alerting, I can create reports, I can look at overlays by region without exiting out of the product and going into something else, or writing excessively complicated filters. It's just fast for me to use, and speed is the key."

The Catchpoint Platform Difference

Monitor everything

Any Site or Application

External, SaaS, or Internal Applications

Observe from everywhere

GLOBAL NETWORK

800+ Backbone, Broadband, Cloud, Enterprise, Last Mile, and Wireless Nodes Covering Every Major Region and Service Provider

Detect comprehensively

Synthetic, endpoint, or RUM

20+ Test Types Covering APIs, CDN, DNS, Cloud, Networks, Third-Party Services, and More

Identify rapidly

Orchestra Analytics

Deep Insight into IT and Business Processes with Multi-Variate, In-Memory Analytics

Deliver seamlessly

Expert SRE’s

Backed by Catchpoint’s Award Winning Customer Care with the option for Catchpoint to act as your Managed Monitoring Provider

© 2020 Catchpoint Systems, Inc.