Optimizing Catchpoint for Incident Management

Enabling IT teams to identify the root cause of outages and quickly begin triage is critical. Communication with your internal teams to diagnose and determine the most effective triage path or with your direct customers and beyond to  clearly articulate what's happening is equally important.

The Catchpoint Team welcomed guest speaker Pandiarajan Gurusamy, SRE at Verizon, for an interactive, customer-exclusive user group discussing Incident Management best practices to reduce the frequency, duration, and impact of incidents.