customer experience

Great customer experiences require a resilient Internet

Is your Internet resilient enough to deliver the best digital experience? Please provide your information to schedule a call with our Solution Engineer and Sales Team to set up a demo tailored to your needs.

Complete, actionable insights and visibility into your entire Internet Stack

99
%
Detection rate
6
x
Faster triage
90
%
False positive reduction
10
x
More coverage than
the closest competitor

PROACTIVE INCIDENT MANAGEMENT

When it comes to managing incidents, every second counts

Your users only care about the quality of their digital experience, but you have to care how it's produced and delivered. As a result, businesses are turning to the cloud to deliver better digital experiences at speed. However, this increased centralization means that when those services go down, outages have a larger impact.

See Catchpoint in action

SLA MANAGEMENT

Depend on an independent arbiter to help manage SLAs

Your users only care about the quality of their digital experience, but you have to care how it's produced and delivered. As a result, businesses are turning to the cloud to deliver better digital experiences at speed. However, this increased centralization means that when those services go down, outages have a larger impact.

See Catchpoint in action

Cloud Migration

Rapidly identify issues when they arise - to stay reliable even when the cloud goes down

Most monitoring providers use public cloud for their testing infrastructure. In contrast, we test environments based on independent, physical infrastructure distributed where global users actually live and work. That way, we can provide an observability service that won't go down when the cloud it's hosted on does.

See Catchpoint in action

global observability network

The world’s largest, most reliable observability network

Observe performance from where it matters. Our global observability network provides unparalleled depth and breadth of visibility for all your users, networks, digital services, and applications.

See Catchpoint in action

Delivering world class experiences

Hear from our customers

Trusted by the world's top brands

9
of the top 10
Forbes Digital
Companies
6
of the top 6
Cloud Providers
9
of the top 10
CDN Providers
7
of the top 10
Publicly-traded
Software Companies
by Revenue

If you really want to go to bed at night and not worry about your website, you’ll consider Catchpoint.

Robin Schenck
Robin Schenck
QA and Release Manager
,
Blue Nile

In the last year and a half since switching to Catchpoint, our reliability has improved and remained at a high level. Prior to working with Catchpoint, we dedicated significant time to examining errors that were not related to our website. Catchpoint is now saving our team time and resources wasted on troubleshooting on false positives.

Vashimi Dudi
Vashimi Dudi
Web Operations Administrator
,
Norwegian Cruise

The platform overall is very easy to use and intuitive. The charts and performance diagrams are very comprehensive, particularly the Waterfall chart, which gives a detailed summary of which part of the network is performing poorly, so that we can target the specific nodes directly. I also really like the public URL feature, which I can share with my team and customers when an issue does arise.

Darshan Vinnakota
Darshan Vinnakota
Director of Sales
,
BaishanCloud

The ability to replicate and measure the actual end user experience, regardless of geography, allows Xandr to detect performance issues – whether they’re rooted in the application, a third party, or at the network level – before users are impacted.

Shizue Harada
Shizue Harada
Senior Network Architect
,
Xandr

Catchpoint is very useful for pinpointing the root causes of performance issues. From the data breakdown, you can identify where the root cause is, whether it's an issue with the application or the network. And not only is it useful for troubleshooting network issues, but also for cross-team communication for application issues.

Alpesh Shah
Alpesh Shah
Director of Application Development
,
Xandr
Schedule a Demo

Thank you for your interest!

We’ll be in touch with you shortly. In the meantime, watch this video to learn more about what we do.

Resources

Event

NANOG 79

Event

Cisco Connect Minneapolis