Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

No registration required
Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

No registration required
Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

No registration required
Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Third-party Paper

2025 Gartner® Critical Capabilities for Digital Experience Monitoring

Catchpoint has been named a Leader in the 2025 Gartner® Magic Quadrant for Digital Experience Monitoring (DEM) for the second consecutive year, where it was evaluated for Internet Performance Monitoring (IPM).  

According to Gartner, “DEM tools allow I&O leaders to understand the availability, performance and reliability of business applications, networks and infrastructure by focusing on understanding the user experience. This is in contrast to other performance monitoring approaches, such as observability platforms, that understand the inner workings of applications.”

In the Critical Capabilities report, you’ll gain insights into:  

  • The Critical Capabilities for DEM according to Gartner
  • Why DEM is a critical component of the enterprise IT Monitoring portfolio  
  • Key DEM capabilities evaluated for the recognized vendors
  • Vendor rankings by Use Case
  • Why Catchpoint has been the highest-ranked vendor for ITOps Use Case

Gartner, Critical Capabilities for Digital Experience Monitoring, 28 October 2025, By Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available at the download link on this page. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

No registration required