Conducted by Catchpoint and the DevOps Institute, the 2020 SRE Report shares the results of a global survey of more than 600 site reliability engineers (SREs). The report examines the impact SREs have on improving operations and how the role is now permanent. The report also highlights how SREs are taking on more responsibility for improving the digital experiences. The survey noted that a majority will be working remotely post COVID-19.
Key insights include the following:
- While observability components exist, observability does not.
- An Ops-heavy workload comes at a cost.
- The shift to remote work creates opportunities and challenges.