Press Release

Catchpoint's Digital Experience Intelligence Platform Is Certified as SOC 2 Compliant

New York, NY (February, 15 2018) – Catchpoint, the Digital Experience Monitoring expert, today announced the availability of its Service Organization Control (SOC) 2, Type II report. Compiled by Trustnet, the report documents how Catchpoint’s information security practices, policies, and procedures are suitable to meet the SOC 2 trust principles criteria for security, availability, processing integrity, and confidentiality.

Catchpoint has successfully completed a SOC 2® Type II Service Organization Control examination of its Digital Performance Management Platform in accordance with attestation standards established by the American Institute of Certified Public Accountants (AICPA). The assessment was conducted by TrustNet Assurance Services (, a leading independent cyber risk and compliance advisory services firm.

TrustNet’s findings affirm that Catchpoint’s Performance Management Platform meets or exceeds the SOC 2® standards relative to the AICPA’s Trust Services Principle and Criteria including Security, Availability, Processing Integrity, and Confidentiality.

"Many of our customers are Fortune 500 and Global 2000 companies. They expect and demand robust information security and privacy management systems to minimize risks and retain compliance with laws, regulations and internal policies. This attestation is validation of our platform and our commitment to security management systems," said Mehdi Daoudi, Chief Executive Officer at Catchpoint. "By having our SOC 2 Type II report finalized, we are demonstrating to our customers and industry partners that we are committed to their diverse compliance requirements. Our emphasis on security is one of the reasons many of the Fortune 500 use Catchpoint for Digital Experience Monitoring to reduce their mean time to detect and repair."

Completion of a test engagement using AT Section 101 standard and availability of the SOC 2 Type II report is the result of a continuous audit conducted to ensure the proper operation of security controls, which amounted to testing over a six-month period. Catchpoint demonstrated excellence among software as a service (SaaS) providers with a report that contained no exceptions or notes.

The SOC 2® report provides assurance that Catchpoint has designed and implemented effective controls, as defined in the SOC 2® standards, relative to its Digital Performance Management Platform. During the examination, the independent auditors evaluated and tested controls over the following domains:

  • Organization and Management
  • Communications
  • Risk Management and Design and Implementation of Controls
  • Monitoring of Controls
  • Logical and Physical Access Controls
  • System Operations
  • Change Management

For more information visit here:

About Catchpoint

Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L’Oréal, Dell, Oracle, LinkedIn, and Honeywell, who trust Catchpoint to improve their brand experience and drive their business success. See how Catchpoint can reduce your Mean Time to Detect at


The Medialink Group for Catchpoint:

Kristina LeBlanc, 508-930-5636

Frank Cioffi, 415-893-1570