blog

Customer Experience

Key findings from The Internet Resilience Report 2024

Internet Resilience
Customer Experience
Enterprise
June 18, 2024

Solving the challenge of cost-effective monitoring across multiple locations and branches

Enterprise
Catchpoint Platform
Network Experience
Customer Experience
Internet Performance Monitoring
May 16, 2024

Prioritize Internet Performance Monitoring, urges EMA

Internet Performance Monitoring
Customer Experience
Workforce Experience
April 30, 2024

A gulf tale: Navigating the potholes of customer experience in the digital era

Customer Experience
News & Trends
Internet Performance Monitoring
April 16, 2024

2024 SRE Report insights: The critical role of third-party monitoring in SRE

SRE
Customer Experience
Internet Performance Monitoring
SRE Report
April 2, 2024

The cost of inaction: A CIO’s primer on why investing in Internet Performance Monitoring can’t wait

Customer Experience
Workforce Experience
Internet Performance Monitoring
March 12, 2024

Mastering IPM: Key takeaways from our best practices series

Internet Performance Monitoring
Customer Experience
SLA Management
API Monitoring
Application Experience
February 29, 2024

Mastering IPM: API monitoring for digital resilience

Internet Performance Monitoring
Internet Synthetic Monitoring
Customer Experience
API Monitoring
Application Experience
February 13, 2024

Mastering IPM: Protecting revenue through SLA monitoring

Internet Performance Monitoring
SLA Management
Customer Experience
February 6, 2024

Mastering IPM: The essential customer experience monitoring framework

Internet Performance Monitoring
Customer Experience
January 30, 2024

Accelerating detection to resolution: A case study in Internet Resilience

Internet Performance Monitoring
Customer Experience
Website Experience
January 25, 2024

2024 Unveiled: Catchpoint's Predictions for APM, ITOM, OTel & Beyond

Internet Performance Monitoring
News & Trends
Workforce Experience
Customer Experience
December 21, 2023

Retail Resilience: Lessons Learned from Cyber Week 2023

Internet Performance Monitoring
Internet Synthetic Monitoring
Real User Monitoring
Customer Experience
News & Trends
December 18, 2023

Adobe Experience Cloud Outage: The Impact of Relying on Third-party Services

Internet Performance Monitoring
Synthetic Monitoring
Internet Synthetic Monitoring
Customer Experience
News & Trends
December 12, 2023

Insights and Innovations: Gartner IT Symposium/Xpo 2023

News & Trends
Customer Experience
Internet Performance Monitoring
December 4, 2023

Mastering Cloud Monitoring: Ensuring Uninterrupted Performance in the Digital Era

Cloud Application Monitoring
Cloud and Infrastructure
Customer Experience
November 30, 2023

Are your Holiday experience SLOs in place?

Internet Performance Monitoring
SLA Management
Customer Experience
eCommerce
November 21, 2023

The Future of Operations: AI-powered Internet Performance Monitoring

Internet Performance Monitoring
Customer Experience
Workforce Experience
Catchpoint Platform
Real User Monitoring
November 14, 2023

Fall 2023 Product Launch Recap

Internet Performance Monitoring
Application Experience
Customer Experience
Network Experience
Website Experience
October 31, 2023

Advancing Application Monitoring: Introducing Catchpoint Tracing

Application Experience
Cloud Application Monitoring
Internet Performance Monitoring
Customer Experience
Tracing
October 26, 2023

The Link Between Early Detection and Internet Resilience: A Lesson from Salesforce’s Outage

Internet Performance Monitoring
Traffic Routing
SaaS Application Monitoring
Customer Experience
Workforce Experience
October 4, 2023

GigaOm Webinar Recap – Expert Insights: Navigating Outages Like a Pro

Internet Performance Monitoring
Customer Experience
Network Experience
Network Reachability
Enterprise
September 28, 2023

How To Increase Revenue and Protect Your Business from Internet Disruptions with IPM

Internet Performance Monitoring
Customer Experience
August 31, 2023

Is your cloud provider telling you everything, everywhere, all at once?

Internet Performance Monitoring
Customer Experience
Workforce Experience
Cloud Application Monitoring
August 15, 2023

The Hidden Danger of Websites Relying on Third Party Software: A Case Study with 5 Key Takeaways

eCommerce
Synthetic Monitoring
Internet Synthetic Monitoring
Internet Performance Monitoring
Customer Experience
June 13, 2023

May 2023 Product Launch Recap

Catchpoint Platform
Internet Performance Monitoring
Network Experience
Customer Experience
Website Experience
June 1, 2023

SREcon23 Americas is a Wrap – But the Learning Isn’t!

SRE
Customer Experience
April 5, 2023

From Dial-Up to the Cloud: Why APM is Not Enough in the Age of the Internet

Network Experience
Application Experience
Customer Experience
March 21, 2023

Key Takeaways from Catchpoint’s Field Kick Off 2023: Journey to the Top!

Company Culture
Customer Experience
March 14, 2023

The SRE Report 2023: Forecasts and the Current Economy

SRE
DevOps
Customer Experience
SRE Report
February 28, 2023

Preventing Outages in 2023

Network Experience
Customer Experience
Incident Management
February 16, 2023

SRE Report 2023: Findings From the Field — Toil

SRE
DevOps
Customer Experience
SRE Report
February 7, 2023

Catchpoint's Top 22 Stories of 2022

Customer Experience
Network Experience
Application Experience
Company Culture
January 31, 2023

How Much Does That Minute Cost?

Incident Management
Customer Experience
Network Experience
January 19, 2023

SRE Report 2023: Are we Aligned? Yes. No. Maybe.

SRE
DevOps
Customer Experience
SRE Report
January 10, 2023

How Catchpoint’s IPM Platform Detected Amazon’s Two-Day Search Issue

Customer Experience
Network Experience
Application Experience
December 21, 2022

All I Want for Christmas is a Resilient Internet!

Customer Experience
Network Experience
Application Experience
WebPageTest
December 20, 2022

What is Internet Performance Monitoring and How is it Different from APM?

Application Experience
Customer Experience
Network Experience
December 15, 2022

Goodbye LAN. The Internet is the Network.

Network Experience
Customer Experience
Application Experience
December 14, 2022

My Most Surprising Discoveries from The SRE Report 2023

DevOps
SRE
Customer Experience
SRE Report
November 15, 2022

Digital Immunity and Internet Resilience: On Point in Orlando ‍

Application Experience
Network Experience
Customer Experience
November 4, 2022

Your Business Requires a Resilient Internet

Customer Experience
Network Experience
Application Experience
October 19, 2022

Introducing WebPageTest by Catchpoint's First Free Web Performance Course

Synthetic Monitoring
WebPageTest
Customer Experience
September 14, 2022

Harnessing the “Power of Data” with Catchpoint

Application Experience
Network Experience
Customer Experience
August 25, 2022

DEJ Market Study Names Catchpoint a Leading Vendor

Application Experience
Customer Experience
Network Experience
News & Trends
July 27, 2022

DEJ's 2022 IT Performance Management Study: Key Takeaways

Customer Experience
Network Experience
Application Experience
News & Trends
July 20, 2022

Prime Day’s High Traffic Survival Guide

eCommerce
Enterprise
Network Experience
Customer Experience
Synthetic Monitoring
July 13, 2022

To Shift Right, You Need Observability

Customer Experience
Application Experience
Network Experience
June 24, 2022
3079

Scaling Engineering Teams: Perspective from our VP of Engineering

Company Culture
Customer Experience
Network Experience
Application Experience
June 23, 2022

Monitorama 2022 – A Q&A with Mehdi Daoudi

Customer Experience
Application Experience
Network Experience
Company Culture
June 21, 2022

Recapping SLOconf 2022: SLOs are for everyone!

SRE
DevOps
Customer Experience
June 14, 2022

How to improve website performance with multi-dimensional data

Customer Experience
Synthetic Monitoring
June 3, 2022

Introducing Opportunities & Experiments on WebPageTest: Take the Guesswork out of Performance

WebPageTest
Synthetic Monitoring
Customer Experience
June 1, 2022

Catchpoint On The Road Again

Customer Experience
Network Experience
Application Experience
Company Culture
May 18, 2022

Vlog: Monitoring Availability vs. Observing Reachability

Customer Experience
SRE
ITOps
DevOps
Incident Management
May 6, 2022

Webinar Recap - What is Digital Experience Observability?

Customer Experience
Network Experience
Application Experience
April 29, 2022
3070

Future Forward Podcast: Delivering Flawless Digital Customer Experience

Customer Experience
Synthetic Monitoring
Workforce Experience
April 11, 2022
3069

Introducing Symphony: Catchpoint’s New User Experience Platform

Customer Experience
ITOps
SRE
DevOps
March 30, 2022
3068

It's Time for Observability Built for a Digital World

Customer Experience
Network Experience
Application Experience
March 9, 2022
3064

The Big Takeaways from Cyber 5 2021

eCommerce
Synthetic Monitoring
Customer Experience
January 27, 2022
3059

Catchpoint In the News – November 2021: The One Where We Expand Edge Observability and It’s Google’s Turn to Go Dark

CDN
eCommerce
Customer Experience
Incident Management
December 3, 2021
3044

Catchpoint Ushers In A New Era Of Visibility With The Addition Of 5G Mobile Edge Nodes

CDN
Customer Experience
November 17, 2021
3041

Catchpoint In the News – October 2021: The One Where WebPageTest Shines and Facebook Goes Dark

Synthetic Monitoring
Incident Management
Workforce Experience
eCommerce
Customer Experience
November 8, 2021
3038

The eCommerce Holiday Calendar for DevOps

eCommerce
Synthetic Monitoring
Customer Experience
ITOps
November 5, 2021
3037

Changes In Technology: How Catchpoint Monitors And Observes The Internet, From 2008 To Today

Company Culture
Customer Experience
Network Experience
Application Experience
October 28, 2021
3036

Catchpoint Co-Founders Q&A: What Better Way To Celebrate Our 13th Birthday?

Company Culture
Customer Experience
Network Experience
Application Experience
September 15, 2021
3025

How-To Series: Tips and Tricks for Catchpoint’s Integrations and APIs

API Monitoring
Customer Experience
August 31, 2021
3018

How-To: Filter Out the “Noise” With Zones and Hosts – A Catchpoint Differentiator

Real User Monitoring
Customer Experience
August 17, 2021
3015