Results-driven IT Professional with over 10 years of experience, including 4 years in Network Security (UTM) and 6+ years specializing in Digital Experience Monitoring. Certified in ITIL v3 (Axelos), CCNA (Cisco), CSSA (Dell SonicWALL), VMware Foundations vSphere 6.5, and NSE (Fortinet). Proficient in designing, deploying, and managing IT infrastructures across diverse environments. Adept at driving sales and services, and leading initiatives to optimize IT performance. Skilled in engaging with enterprise-level stakeholders, from engineers to C-suite executives, to deliver impactful, results-driven solutions. Adept at working within multicultural teams and dynamic environments, excelling in both individual and collaborative settings. Committed to continuous learning to stay ahead in the ever-evolving IT landscape.
Invisible dependencies, visible impact: Lessons from the Google Cloud outage
June 13, 2025
Outage/Incident Review
Internet Resilience
Edge, CDN, and Cloud Optimization
Internet Performance Monitoring
June 13, 2025
How IPM helped a top tech brand catch an OpenAI outage before it became a crisis
June 9, 2025
API Monitoring
Internet Performance Monitoring
Synthetic Monitoring
Outage/Incident Review
Internet Resilience
June 9, 2025
Agentic AI: Powerful But Fragile—What You Need to Know
June 3, 2025
Internet Stack Map
API Monitoring
Internet Resilience
June 3, 2025
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We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”