IT professional with 8+ years of experience, with ~4 years in Network Security (UTM) & 5+ years in Digital Experience Monitoring. I am ITILv4 (Axelos), CSSA (Dell SonicWALL), NSE (Fortinet) Certified, and plan to continue my training and education in this field. Through my studies and working experience, I have acquired a great understanding of the processes, systems, and technologies in IT (Infrastructure Design, Deployment, Sales, and Services). I am a practical learner, who believes in incremental thinking and result-oriented outcome. Having said that I am sociable, fun-loving, like to play and watch cricket.
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We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them.”