A New Chapter: LogicMonitor + Catchpoint – A Personal Note from Mehdi

In 2008, I was sitting in my garage office with a simple but stubborn idea: the Internet deserved better. End users deserved better. Companies needed a way to truly understand what their customers were experiencing, not just what their servers were reporting. Digital Experience Monitoring wasn’t a category yet. But the need was unmistakable.

That idea didn’t come from theory or ambition. It came from lived experiences.  

We were the people operating DoubleClick, monitoring DoubleClick and sometimes breaking DoubleClick (mea culpa). We knew firsthand the pain of downtime, slowness, false positives, rigid monitoring tools, and the limitations of an application-centric approach that didn’t reflect what users were actually seeing. We felt that pain deeply, and we knew the industry needed something better. Something built from the outside in.

So, what started as a crazy idea in that garage grew into something far bigger than I could have ever imagined.  

And today, as Catchpoint begins its next chapter by joining LogicMonitor, I’m filled with pride, gratitude, and amazing emotions.

This moment isn’t just a business milestone. It’s personal. It’s a reflection of every person who believed, contributed, sacrificed, and pushed us forward. And so, this is a moment to say THANK YOU.

To my co-founders: Drit, Veronica, and Scotte

None of this would have been possible without the three of you.

• Dritan Suljoti, you were the visionary architect. The partner who transformed impossible ideas into reality and stood shoulder-to-shoulder through every pivot, challenge, and breakthrough, including coming up with the Catchpoint brand at the eleventh hour!

• Veronica Ellis, your leadership in establishing engineering best practices and building the front-end stack that wowed our customers.

• J. Scotte Barkan, in 2008 you decided to build a NoSQL database that was not only ahead of its time, but became the foundation for everything we would go on to build. Your engineering brilliance defined our early DNA.

Together, we took a wild idea and built something extraordinary.

To our employees — past and present

You are the heart of Catchpoint.

To the early team who joined when all we had was a vision and a prototype, thank you for your belief and bravery.

To the engineers who built one of the world’s most advanced global observability platforms, your work will influence the industry for years to come.

To product, marketing, sales, support, value engineering, PS, customer success, SRE, and operations, you turned technology into a movement, a trusted brand, and a mission lived daily.

You were pioneers. You sacrificed, pushed, collaborated, and innovated with passion. You helped create a culture defined by excellence, humility, resilience, heart and my favorite GRIT!

And to our executive team — Gerardo A Dada, Coley Burke, Eva Bose-Chatterton (she/her), Matt Izzo, Dritan Suljoti, and James Stewart — thank you for your leadership, your resilience, and your unwavering commitment to the mission.

You each stepped into some of the most demanding roles in the company and carried them with integrity, courage, and an ownership mindset. You helped guide us through scale, uncertainty, and opportunity. You made tough decisions, protected our culture, supported our people, and ensured we continued to move forward with purpose.  

Leading a company is never a solo act. You were the team that helped shoulder the weight, amplify the vision, and make the impossible achievable

To our customers

Thank you for trusting us to protect the digital experiences of billions of users, machines, robots, cars, manufacturing plants, airplanes, buses, conference rooms, and so much more around the world.

You challenged us, inspired us, and pushed us to innovate relentlessly. Many of you have been with us since 2010, and I am deeply grateful for your loyalty and partnership.  

Catchpoint is what it is because of you and for you!

To our families

None of this would have been possible without you.

To our partners, wives, husbands, children, parents, and loved ones, you have been the invisible team that made the visible one possible.

You supported us through long nights, early-morning pages, holiday emergencies, late flights, and unexpected outages. You carried us through the moments when the mission demanded everything. We arrived late to expensive Valentine’s dinners, missed birthdays, Thanksgiving, Halloween trick-or-treat, school events, and even Christmas mornings because a customer needed us or a crisis unfolded.

You held our families together while we helped hold the company together.

Your patience, your sacrifice, and your love have been the quiet foundation beneath every achievement. You are the unsung heroes of Catchpoint, the other set of employees, the invisible ones, without whom none of this could exist.

Thank you for your strength, your understanding, and your unwavering belief in us.

To our investors, advisors, and mentors

We were fortunate to have remarkable partners on this journey.

A heartfelt thank you to Neeraj Agrawal from Battery Ventures, who believed in us early and supported our big, bold ambitions. I have learned so much from you!

Thank you to Steve Abbott, Rajeev Dham, Rami Branitzky and the entire Sapphire Ventures team for helping us scale thoughtfully and strategically.

To our board members Vance Loiselle and Dave Temkin, your impact has been profound. Vance, your GTM expertise sharpened our commercial motion. Dave, your technical insight helped us build for performance and scale without compromise.

And a very personal thank you to Brian Gentile from the 10X CEO group.

Being a CEO is rewarding and humbling, but also incredibly challenging and lonely. It requires growing into the leader your company will need tomorrow. Brian, your mentorship helped me do exactly that. You pushed me to evolve, to think bigger, and to become a better version of myself every day! That was no small task.

I was also blessed to be part of an inspiring cohort of CEOs, including leaders like Ali Ghodsi from Databricks, Eugenio Pace from Auth0, Shyam Rao, Craig Hinkley and Stuart Frankel. Your honesty, camaraderie, and wisdom made me a stronger leader and a better human.

A special thank you to the DoubleClick Alumni community, my first professional family. You were always there when I needed help, advice, connections, or just honest feedback. Some of you even became our earliest customers. Your support in those fragile early days meant more than you know. Thank you for always answering the call.

A Journey worth celebrating

From the first lines of code in my garage… (Vero and Scotte)

To our earliest customers who took a chance on us…

To building a global network of observability nodes… all 3000 of them!

To helping hundreds of companies, ensure fast, reliable, delightful digital experiences for billions of end users…  

To being on the Gartner Magic Quadrant twice as a leader with incredible competitors!

This journey has been the honor of my life.

Why LogicMonitor

As we look ahead, LogicMonitor is the right home for Catchpoint. They share our obsession with reliability, our customer-first philosophy, and our belief that observability must start with the user’s experience.

And honestly — it just felt right.

From the moment I met Christina Crawford Kosmowski, Anna Heery, and Alyene Schneidewind, I knew this was the team we wanted to join forces with. Their authenticity, vision, and commitment to customers mirrored our own. The alignment was immediate and natural. It fit like a glove.

Being supported by Vista Equity Partners, PSG, and KKR was also a major part of that confidence. Their track record of scaling category-defining platforms, combined with their operational excellence, gave us the assurance that Catchpoint’s mission and people would be in exceptional hands.

Together, we will build a unified platform that connects infrastructure, performance, and digital experience into one powerful, intelligent view.

This is not the end of Catchpoint’s story. This is the next chapter, a bolder, richer one. I look forward to helping write many pages!

Gratitude and excitement

To everyone who has been part of this incredible journey: thank you.

Thank you for believing, supporting, challenging, and building alongside us.

From a garage in Los Angeles in 2008 to a global digital experience platform in 2025, what an extraordinary ride it has been. And the mission continues: We will keep making the Internet better for everyone.

Mehdi

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