Catchpoint support
Everything you need to be successful, all in one location.
Support resources
Learning
QUICK START GUIDES
Get automated guided tours of the most popular Catchpoint use cases.
Developer RESOURCES
Check out our added resources and tools for developers.
Learning tools
Learn more about topics related to end user monitoring.
Not just any SaaS support
Award-winning service
Catchpoint support won a 2018, 2019, 2020, and 2021 Stevie Award.
24/7 support
Our website and applications need to be available all day, everyday. So are we.
Tier-less support
Every member of our support team has in-depth knowledge of our products. No waiting around to be routed to more experienced agents.
"If you’re looking for a tool that can provide you with a high level of granularity, a 24/7 support team (almost unheard of in the business), and an account team that’s there to help you work through any objective, there’s really no other tool on the market right now that can provide that level of support and detail.” Dominic Trelford, Supervisor, Network Security Ops
Learn how Jenny Craig partners with our Support team