Catchpoint support

Everything you need to be successful, all in one location.

Support resources

TECHNICAL SUPPORT

Open a ticket with our award-winning support team.

HELP CENTER

View product documentation, knowledge-base articles, or open a chat.

COMMUNITY

Get help and share best practices with other Catchpoint users.

Learning

USER TRAINING

Become a Catchpoint expert by getting certified with self-paced, on-demand courses.

Developer RESOURCES

Check out our added resources and tools for developers.

Learning tools

Learn more about topics related to end user monitoring.

Not just any SaaS support

Award-winning service

Catchpoint support won a 2018 Stevie Award.

24/7 support

Our website and applications need to be available all day, everyday. So are we.

Tier-less support

Every member of our support team has in-depth knowledge of our products. No waiting around to be routed to more experienced agents.