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With remote and hybrid workforces - and no endpoint observability - IT teams lack visibility into the first source of communication and productivity for employees: WiFi services. It's time to gain access and insight into endpoint WiFi network performance, so you can practively troubleshoot to ensure a high quality end user experience.
Install endpoint monitoring locally on Windows or Mac browsers to pull data directly from the device.
Create dashboards for each of your endpoint clients to quickly drill down into their most recent endpoint data.
Look at endpoint data related to response time, time to document completion, percent packet loss, and more.
Understand where your employees lie on a scale from -30 dBm (ideal) to -90 dBm (unusable).
See your signal quality percentage, so local interference problems (or any form thereof) can be remedied.
Reduce complaints and IT load by finding connectivity and performance issues before end users do.
If WiFi metrics are fine, swiftly get an accurate picture of the critical network path to determine any other issues.
Understand which users are experiencing high latency and in which geographies, so you can speed MTTR.
Gather endpoint data in the context of an application to see every endpoint client using that app.
Pete Charlton
IT AVP
