Stride Integration

Stride Integration

Improve collaboration, identify actions, and reduce MTTR with Stride.

Communicate About Incidents More Effectively

Preferred methods of communication have changed over the years—pagers, SMS, email, and now online messaging platforms like Stride. When teams are spread across remote offices, having a simple way to communicate and launch a meeting during critical times is a must-have. Sending alerts to an email distribution list can result in an incident going unnoticed for too long. With the Alert Webhook, Catchpoint alerts can be sent directly to Stride to improve collaboration, identify required actions, and launch meetings.

Improve Collaboration

Automatically start conversations in Stride rooms where teams are already communicating whenever an alert is raised.

Quickly Identify Actions

Create tasks and actions based on alerts, assign them to the right individuals, and isolate them away from the chat thread for easier tracking.

Reduce MTTR

Resolve incidents faster with better visibility into progress being made and a streamlined workflow across the organization.

Stride Integration Guide

Stride is group chat, file sharing, video chat and screen sharing built for teams and business. Stride allows teams to collaborate from anywhere with apps on desktop and mobile.
Stride features:
• Group video chat and screen sharing: Easily start a group video chat from any room, and share your desktop screen with teammates.
• Drag and drop file sharing: Grab and share files from your desktop, Dropbox, email, or anywhere.
• Unlimited chat rooms: Create rooms for projects, teams, or clients. When you're finished with a chat room just archive it.
• Persistent messaging: Stride synchronizes across desktop, mobile, and web apps.
• Searchable chat history: Every room is searchable by keyword, including text, links, files, and more.
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Catchpoint Integration

Catchpoint’s Alert Webhook allows Catchpoint to integrate with other tools by pushing data when a test triggers an alert.
Any tool supporting Webhooks or providing a URL to POST data can be used. Alert Webhook templates can be customized to fit a tool’s format and content-type using Macros. If a template needs modification, please contact Catchpoint Support. We are happy to assist you in creating a template meeting your requirements. Below, you will find integration guide on setting up and customizing templates. This guide is a standard workflow created by Catchpoint focused on creating and confirming an API template to be consumed by this tool. Catchpoint does its best to ensure the relevance of these guides and will be happy to assist in implementing a guide as described.

Stride Setup

In Stride, select “Integrations” in the “Room actions” menu. Select “Build your own.” Give it a name and select “Create.” You will now have an endpoint URL and an example curl command for getting data into Stride.

Catchpoint Setup

The Alert Webhook can be used either with the default JSON that Catchpoint sends when alerting, or you can define a custom template to choose what data gets sent via the Webhook.
1. Click on the “API” link in the Settings module.
2. Set the status to “active” and “Endpoint URL” to the endpoint URL associated with your Stride account.
3. If you wish to use a custom template, in the “Alerts Webhook” section select the radio button labeled “Template.”
4. Click “Add new” in the template selection drop-down menu. (Existing templates can be edited in the menu by hovering over the template name and selecting the “Edit/View Properties” icon.)
5. A lightbox will pop-up where you can create a name for the template and define the contents. The content should be valid JSON.

Alert Macro Usage:
The JSON or XML fields can be hardcoded as well as filled in dynamically with data provided from the system. This includes data like the test name, the alert severity, conditions that triggered the alert, location of the node for which a test run caused an alert to trigger, etc...

An example use for the Alert Webhook Template to provide the timestamp and severity level for an alert in JSON where macros are used with the following syntax, ${macroName}.

The "initialTriggerTimestamp" macro can be used to link reminder and improved alerts to the original trigger alert. This can be used to link related alerts and prevent duplication for related alerts.


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