Tony is a 25-year Internet industry veteran who has served in various Network Engineering and Operation leadership roles, including Google and DoubleClick. Tony spearheads the management and operations of all Catchpoint monitoring data centers, supporting Catchpoint’s expanding corporate strategy, delivering stable, secure, and reliable operations.

Henri is a freelance developer who has turned his interests to a potpourri of performance engineering with pinches of user experience. When not reading the deluge of daily research docs and case studies, or indiscriminately auditing sites in devtools, Henri can be found contributing back to the community, co-programming meetups including the Toronto Web Performance Group or volunteering his time for lunch and learns at various bootcamps.

Holly Allen is the head of reliability at Slack, with SRE, Monitoring, and Resilience Engineering in her portfolio. She is tireless in her efforts to make Slack the software reliable and scalable, and Slack the company a delightful place to work. Prior to Slack Holly worked at startups, DreamWorks Animation, and was Director of Engineering at 18F, a civic tech startup in the US government.

J. Paul Reed began his career in the trenches as a build/release and operations engineer. After launching a successful consulting firm, he now spends his days as a Senior Applied Resilience Engineer on Netflix's Critical Operations & Reliability Engineering (CORE) team, focusing on incident analysis, systemic risk identification and mitigation, applied Resilience Engineering, and human factors expressed in the streaming leader's various sociotechnical systems.

Lex Neva is interested in all things related to running large, massively multiuser online services. He has years of Systems Engineering, tinkering, and troubleshooting experience and perhaps loves incident response more than he ought to. He’s previously worked for Linden Lab, DeviantArt, and Heroku and currently works as an SRE at Fastly helping to make sure the Internet keeps running.

Dawn is a Developer Advocate at LaunchDarkly where she uses her storytelling prowess to write and speak about the intersection of technology and psychology. She enjoys helping people be more successful at work and at life. She makes technical information accessible avoiding buzzwords and jargon whenever possible. Dawn has spoken at DevOpsDays, Velocity, Interop, and Monitorama. Her articles have appeared in numerous technical publications. In her freetime she serves as an organizer for Write/Speak/Code, the Seattle DevOps Meetup, and is on the organizing committee for DevOpsDays Seattle.

Jaime began his career as a molecular biologist before following his passion for communications, working at DigitalOcean, Riot Games, and Shopify, where he launched the engineering communications function. He co-founded Incident Labs: check out Ovvy Insights, which helps provide teams the right data to improve incident response and return hours for planned work. He has spent two years learning about mental health and mindfulness. He is also an avid lover of dumplings.

Liz is a developer advocate, labor and ethics organizer, and Site Reliability Engineer (SRE) with 16+ years of experience. She is an advocate at Honeycomb for the SRE and Observability communities, and previously was an SRE working on products ranging from the Google Cloud Load Balancer to Google Flights.

Sanjeev Sharma is an internationally known DevOps and Cloud Transformation, and Data Modernization thought leader, technology executive, and author. Sanjeev’s industry experience includes tenures as CTO, Technical Executive, and Cloud Architect leader. As a former IBM Distinguished Engineer, Sanjeev was recognized at the highest levels of IBM’s core of technical leaders. He is currently a Principal Analyst at Accelerated Strategies. Sanjeev provides leadership to drive the adoption of cutting-edge solutions, architectures and strategies for DevOps and Cloud transformations, and advises C-level and senior technical executives leading these transformations. Sanjeev published his 2nd bestseller book ‘The DevOps Adoption Playbook’ in 2017. He regularly blogs and podcasts on DevOps, Cloud, and Data Modernization on his popular blog http://sdarchitect.blog

Amy has worked in web operations for 20 years at companies of every size, touching everything from kernel code to user interfaces. When she's not working she can usually be found around her home in San Jose, caring for her family, practicing piano, or running slowly in the sun.