Scatterplot graphs illustrating daily and weekly trends on diferent types of retail pages (product, category, info, etc.) have been very beneficial to our team. It's easy to spot performance trends and trace downward trends back to a specific action or code release.
Online Stores utilizes Catchpoint’s active monitoring tool to slice and dice data until the problem is solved. The easy-to-use tool creates the optimal troubleshooting environment, which has lead to a decrease in MTTR and played an integral role in solving major performance issues.
- Scatterplot graphs have provided acute insight into the causes of latency.
- MTTR has decreased, specifically for problems that might not be readily apparent with other monitoring solutions.
- Catchpoint analytics to delve into their data and quickly understand the issue.
- Catchpoint Hosts and Zones in order to identify issues involving third parties.
Performance has improved tremendously for Online Stores since deploying Catchpoint.
- Significant performance improvement of 3-4 seconds per page.
- Discovery of major performance problems deriving from eCommerce platform.
- Performance optimization for more successful transactions.