Catchpoint DEM  +  Dynatrace APM

Detect issues in seconds while lowering APM cost

DEM - a wider lens into your digital services

Catchpoint DEM provides a wide-angle view of all the components that make up your digital services. Get insight into what your users are really experiencing – and what your cloud providers are delivering – to enforce SLAs, lower the impact of poor performance and outages, and ensure reachability across all networks.

DEM - a wider lens into your digital services

Catchpoint DEM provides a wide-angle view of all the components that make up your digital services. Get insight into what your users are really experiencing – and what your cloud providers are delivering – to enforce SLAs, lower the impact of poor performance and outages, and ensure reachability across all networks.

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Increase ROI of Monitoring

The bulk of your delivery relies on third parties outside of your control, so there’s no need for extra money spend on APM host licenses. Combine the power and precision of Catchpoint DEM to:
Get complete visibilityinto your digital delivery
Lower APM costs
Increase the value of your full monitoring budget
“This proved to be the easiest business case that I've ever made to the Honeywell executive team. Catchpoint paid for itself during the proof of concept period before we even signed up as an official customer.”  

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Manage SLAs

SLM reporting is only as good as the data collected; trying to enforce SLAs by monitoring from cloud providers where your vendors are also located is a waste of time and money. Monitor and measure from multiple vantage points for a true outside-in that reflect how users access your data.
Improve vendor accountability
Ensure service levels are being met
Recoup costs when providers fail
Get out of bad relationships
Evaluate vendors through accurate benchmarking
“You can’t enforce agreements without monitoring the SaaS applications, and with Catchpoint we’ve been able to be refunded millions.”

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Better Visibility = Faster MTTR

Without proactive testing from your users’ perspectives, you miss critical performance issues. Catchpoint tests from 700+ backbone, broadband, and wireless networks, and provides 20+ test types to detect, isolate, and identify the root causes of issues.
Triangulate issues from multiple vantage points to reduce MTTD
Get actionable insight into digital components you can’t monitor with APM or cloud nodes
Work collaboratively across teams
Slice and data in real-time using a custom-build analytics engine
"Within less than 90 seconds – with the help of Catchpoint – we confirmed the issue and saw that it was also beginning to affect some of our New York nodes.”

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Ensure Reachability, Mitigate Outages

Go beyond simple up-or-down measurements from APM Synthetics by getting visibility into internet networks, APIs, and third-party infrastructure.
Detect outages & micro-outages across geographies and ISPs
Monitor networks impacting your services (e.g. Cloud, DNS, CDNs, etc.)
Get actionable availability, reliability, and performance telemetry from backbone, broadband, last mile, and wireless networks
Correlate network and application metrics with the overall end-user experience
“Catchpoint is very useful for pinpointing the root causes of performance issues. From the data breakdown, you can identify where the root cause is, whether it’s an issue with the application or the network.”

Learn more about Catchpoint

Explore our available resources

Sythetic and Real User Measurement Demos
Ultimate Guide to Digital Experience Monitoring
Catchpoint named a Gartner 'Cool Vendor'