HOW THE PROGRAM WORKS

Count on our 10 years of ecommerce expertise

When you sign up for the Catchpoint Black Friday Assurance program, you’ll get introduced to your Catchpoint Black Friday Team who will proactively set up, manage, and monitor your site or application, alongside your ops teams, throughout the 2020 Black Friday holiday period of November 20, 2020 to December 4, 2020. This means an additional layer of performance protection for your end users on the most important shopping days of the year.

Before Black Friday
The week before the Black Friday holiday period, your Catchpoint team will enhance your monitoring strategy by configuring tests and alerts to increase visibility and better detect performance issues.
During Black Friday
Your 24/7 on-call team will monitor your ecommerce site to detect any outages, partial outages, or performance bottlenecks, and they’ll receive alerts, review data, and should a P0 issue occur, they’ll act as an invaluable troubleshooting extension of your in-house team.
After Black Friday
The following week you’ll receive a comprehensive report detailing your Black Friday performance. The analysis will include monitoring data, how you benchmarked against key retailers, and recommendations on performance optimizations.

Get started

Sign up by October 31st to participate in this year’s Black Friday Assurance Program.

Digital Experience Monitoring for Ecommerce

We want you to be successful this holiday season. We developed learning resources with specific Black Friday challenges in mind to help you better prepare for the important traffic period.

DevOps Guide to Black Friday
Delivering Great Ecommerce Performance During Black Friday
Don't Fall Into These 5 Devops Blind Spots