eBook

The Importance of DEM in the Financial Services Industry

Technology has transformed the way customers interact with financial institutions and IT teams need to keep up with digital experience expectations. This eBook walks you through:

  • The shift from the past to today's financial institution model.
  • Digital experience expectations of today's customers
  • How digital experience observability offers financial service providers insight into end-user experience, APIs, third-party services, and SLA management